Review Time
I absolutely love this jewelry . I am a water baby. Our vacations are almost always destinations that involve ocean, lake or pool amenities . I don’t want to take off my jewelry to swim. Since I’ve found Atolea jewelry I don’t have to . My bracelets , earrings and necklaces maintain their beautiful gold color … I get compliments on them constantly!!! I bought my 83 yo Mom a ring and she loves it too , never takes it off and she brags to her lady friends that her daughter bought her this gorgeous ring. Thank you for making affordable and quality jewelry 😍
Love my Atolea jewelry. I have some necklaces, rings and a bracket already, and a bangle on order. So many compliments and, you never have to take it off!! Great price point too. Also love the packaging. No plastic! Brilliant brand.
My experiences with ATOLEA so far have only been wonderful. I have received responses to my inquiries within a short amount of time, with thorough information and a genuine positive energy. Belle has made me feel so valued as a customer with her engaging attitude and personable emails. I am so happy to be an ATOLEA customer. :)
I requested a return and specifically asked for the exact refund amount before shipping. Customer service confirmed in writing I would receive $506.86 based on the complete list of items I provided.
I shipped my return based on this confirmed amount. After they received my items, I only got $350.68 refunded to my credit card plus a $110 promotional code (total claimed value: $460.68) - already $46.18 short of what they confirmed.
But it's actually worse: the $110 promo code has undisclosed restrictions - it can't be stacked with other promotions on their site, which isn't mentioned anywhere in their return policy. This makes the code essentially worthless since their site always has promotions running. So the real shortfall is the full $156.18.
When I pointed out the discrepancy and requested the full confirmed amount be refunded to my credit card instead, they stopped responding to my emails entirely.
I have email proof of the $506.86 confirmation, multiple follow-up emails with no replies, and am now filing a credit card chargeback.
This isn't the first time they've ghosted me either. I previously had an issue where I selected a special offer for the Oasis Ring after checkout. When it didn't arrive and I followed up, they initially acknowledged the issue and offered to help me reorder at the special price. As soon as I accepted their offer, they stopped responding entirely. I let that go at the time.
I also want to warn potential buyers: the quality is poor. The gold jewelry looks cheap and fake - it's a bright, unnatural gold color that screams costume jewelry, not the delicate pieces shown in their photos. This is a major reason I returned so many items.
Bottom line: Don't order from Atolea. They don't honor their commitments, ghost customers when problems arise, and the product quality doesn't match what they advertise. Save yourself the headache and shop elsewhere.
Jewelry is beautiful. Looks like real gold. I have only had the necklaces, braclets and earrings for a few weeks but they seem like great quality. I have been treating them like permanent jewelry and not removing them for showers or workouts and they are holding up well. I have had people compliment me on them
I purchased the nautilus necklace on sale, seeking a cute waterproof accessory. After numerous showers, I confirmed the jewelry's high quality, prompting me to order four additional pieces. As a student, the prices are somewhat steep, but fortunately, there are promotional codes and discounts available.
About 8 months ago, I acquired several items from the company, including earrings, a bracelet, necklaces, and a pendant, and I couldn’t be more satisfied with them. The jewellery is stunning, flattering, and wonderfully feminine. After months of use, there’s been no fading, tarnishing, or discoloration, even after swimming in both chlorine and salt water. Their customer service is also commendable. When a stone fell out of one of my earrings, they addressed it swiftly and generously, offering a refund without any hassle. It felt honest, caring, and refreshingly straightforward. After 8 months, I remain an extremely happy customer and highly recommend the company. Beautiful quality, dependable durability, and truly excellent customer care. 💛
I’ve been wearing Atolea jewellery for over a year, and I've gradually replaced all my everyday pieces with their items. They never tarnish, even though I swim in the sea weekly and never take them off. My only wish is for a wider variety of styles!
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ATOLEA Jewelry | Waterproof Jewelry with a lifetime color warranty, loved by 900.000+ customers worldwide.
