Review Time
Said I was approved and that they would follow up with a call or email never received anything.So I had received a text from them so I sent back a message asking about what was going on they replied with , we have called several times sent emails and now it’s cancelled so the person said if it was ok if they put it through again, I said yes ,then the exact same thing its a merry go round of nonsense. Don’t waste your time…
I wanted to get my truck refinanced and thought Autopay would help. I was wrong!! My application kept getting canceled. I did it 3 times. Finally I called and was given a bs answer. No call, no email, no letter in the mail explaining anything. I would not recommend this company to anyone!
Started an online pre-qualification application for auto refinancing that was not supposed to affect my credit...Well, as soon as I left the website, inquiries started popping up!! I called them and was told I should have done the pre-qualification on the phone and there wouldn't have been a hard inquiry. We'll, that's not what the website says!! I was also to that they won't help with removing those inquiries!! The website clearly states there will be no affect to your credit, but that is a lie!! NOWHERE ON THEIR WEBSITE DOES IT SAY YOU NEED TO CALL FOR A PRE-QUALIFICATION FOR NO AFFECT TO YOUR CREDIT!!! .....I DEFINITELY DO NOT TRUST THEM!! What they are doing is false advertising!!
Bait and switch! They'll lower your payments, BUY EXTENDING TERMS BY SEVERAL YEARS! All while RAISING the interest rate and then insult your intelligence by trying to sell you a Car Repair Contract that is included (of course) in your new (higher once you do the math) monthly Payments! If you use these folks you really need to buy a calculator and you probably flunked math. Congratulations, you are their perfect victim (customer)!Maybe they can sell you the Brooklyn Bridge too! Also, even if you decline their bogus offer it will effect your Credit Score! You've been warned!
They submitted my application and pulled my credit without my consent. This was only supposed to be a soft pull until they found a rate I was comfortable with pursuing then I got a notification that there was a hard inquiry on my credit report by a credit union that I had already told them I wasn’t interested in!
They showed me quotes of $313 a month for my car. After the credit check they offered me $450 a month with $2700 down payment. This was only $10 cheaper than my current loan so it makes no sense. Keep in mind I just made a 3k down payment a few weeks ago for the car. Also they try to get you to take a package deal that gives you insurance and gap protection.
Time Waste.Click on the little button that says Get Rate and instead you get a 15 min process of giving your info, incl social and never getting anything concrete. You also get blasted by texts, calls and emails. They represent x amount of lenders, and say something like: 'We have to send in all of your documents (incl paystub, even with excellent credit) for our underwriters to review, only then can we give you an actual rate you qualify for"
Took two hits on my credit for the worst approval for vehicle financing. I do not have a low score either and on time for all my bills. Mentioned my debt to income ratio which then she should not even done a hard inquiry. Loan specialist what a joke. Dealing with Amber sends you text like a child hey this hey that ya this ya that a lack of respect for the customer, very unprofessional. Should have read the reviews first.
I visited autopay.com website to obtain quotes with the expectation of only a soft pull on my credit report. Despite not receiving any quotes and discontinuing the application, I later found that they performed a hard inquiry without my consent, negatively impacting my credit score. Efforts to resolve this with the company were unsuccessful as they refused to remove the inquiry and failed to substantiate their claim of using soft pulls, contrary to their website's information.
Wasted time and effort. I was approved, but they needed this. And then that. But I'm definitely approved. Also paystubs. Actually a W2 as well. Almost ready. Here's a list of other things. A hard inquiry. They have the approval. They just need references. A wet signature. A note from my dentist. Unfortunately they can't get it funded. Has nothing to do with my great credit or great income. Just a detail the agent missed. The good news is that they can look for another lender after only a few more hard inquiries.
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AUTOPAY provides direct-to-consumer financing and refinancing for individuals looking for the best financing terms and a no-hassle transaction.
