Review Time
10/10 came in just 4 days after order placed. Handy enough to install, no manual or instructions but YouTube tutorial done the job. Fit in my 2012 mk6 golf no problem. Connected with my iPhone 15 with CarPlay no problem. Very happy :)
Wish I had never heard of this company.The delivery was slow as it was coming from Holland.Customer support was very slow in answering questions. Technical support was even worse, I am still waiting for a reply for over a month. The door open picture shows the passenger door open when I open the drivers door.I had to return one radio and had to pay over £80 in Dutch customs taxThe return order was 37569, and was marked as a return.In reply from you to an email from me about the Customs dues you wrote "We would like to clarify that, as stated on our website, the customer is responsible for all return costs. When we shipped your order to you, we handled the customs clearance on your behalf. However, since you have decided to return the product, you are now the sender, and therefore responsible for the customs process and related charges."
If you ever have a Problem - Support is Super Slow and finaly will not help you if it just does not work. I bought topmodel for my car and for month I struggle to get it to work. They do not provide a proper electrical Schema that will tell even professionals how to solve. Response time is "random 2-3 Weeks" if at all. I struggle almost 6 month with a none working device, potentially even broken at arrival.Looks good at first, said at last.To your Comment - NO I am not a competitor. However interresting here, you have time to answer on this platform in less then 2 Days - I would appreciate you would answer your technical TICKETS, so no unhappy customer has to look out for a competitor as you seem not to be able to maintain your products. Very said - you invest your time into the WRONG priorities.
If you ever have a Problem - Support is Super Slow and finaly will not help you if it just does not work. I bought topmodel for my car and for month I struggle to get it to work. They do not provide a proper electrical Schema that will tell even professionals how to solve. Response time is "random 2-3 Weeks" if at all. I struggle almost 6 month with a none working device, potentially even broken at arrival.Looks good at first, said at last.To your Comment - NO I am not a competitor. However interresting here, you have time to answer on this platform in less then 2 Days - I would appreciate you would answer your technical TICKETS, so no unhappy customer has to look out for a competitor as you seem not to be able to maintain your products. Very said - you invest your time into the WRONG priorities.
Do not buy from this company. They have yet to solve the problem I am having. I purchased an expensive system for my car in June and I am still waiting for help from them. I had it professionally fitted, so I know that’s not the problem. The only reply I get is “ someone from our tech team will contact you soon” i am going to contact citizens advice uk.
Do not buy from this company. They have yet to solve the problem I am having. I purchased an expensive system for my car in June and I am still waiting for help from them. I had it professionally fitted, so I know that’s not the problem. The only reply I get is “ someone from our tech team will contact you soon” i am going to contact citizens advice uk.
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Autoradioplaza is an online webshop for consumers and companies looking for car radios, navigation systems and multimedia devices. Autoradioplaza delivers from its own stock throughout Europe. The average delivery time is 2 working days. With us you can easily pay online and pay afterwards with Klarna.
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