Review Time
They are so slow to respond to requests and so rigid with their policies that it takes forever to get anything done. Simple things like changing some text adding a new image or changing prices needs months of patience. Once you are on their books their customer service is appalling considering they take 21% (plus VAT) of your income. Sadly there is only one viable alternative and it gets similar reviews to this.
We booked a cottage with the daughter company cottages.com. When we arrived at the location we found the place was infested with bees. We asked for help by contacting both the owner and the customer service and got no help and, after our first call, also no response anymore. So basically we spent the holidays cozying up to bees. When we asked for a partial refund, they did not reply and when I called them they kept sending me to a different department and responding very non committaly. Terrible customer service, terrible company. I would really advise you to think twice before booking, feels like a scam to be honest.
If it were possible to give this company 0 I would. They never get back to you despite promises to do so. They have no coordination between colleagues so nobody knows what is happening to an issue.They promise to get back to you but never do. They have no contact at all with guests other than to take money from them, so if there is an issue it is down to you.Avoid this company like a plague if you wish to rent out a property.
I’m a renter not an owner and I’d been recommending cottages dot com for a few years to friends. Awaze owns cottages dot com. I’ve had terrible experiences with rubbish holiday lets where they are listed as 5 star and in my opinion borderline 3 star. There’s no email address to complain and the feedback form doesn’t give you an option to complain. I won’t be booking with cottages dot com again as there’s absolutely no support or come back for renters. I gave a review for the property which was constructive but also had some positive points - needless to say my review was rejected - probably because it was honest. Don’t waste your money folks using this booking platform!
An appalling company to do business with. Sales person promises one thing then the company do what they want. Comms terrible and they sell prime weeks at massively discounted prices to maintain their own revenues, when you leave they try to take £500 exit fee. I fought this for a solid three months before the idiots in their owner retention team worked out my contract and realised they had no right to invoice me.
Awaze.com are an awful company. Their customer service is non existent and the staff are rude and most unhelpful. They did nothing to assist with the initial set up of the property and then put it online for reservations before they were instructed to do so. When I informed them to take the property down, they charged me £605 in fees, stating I had breached my contract. Do not use this company, they will only disappoint you and probably charge you astronomical fees for doing nothing!
Claim your business profile now and gain access to all features and respond to customer reviews.
equipatron.com
sweeek.co.uk
vinted.at
jottacloud.com
ukem.co.uk
incauthority.com
ninemilevets.co.uk
www.upriseskateboards.com
offerwall.me
keylink.org