jottacloud.com

4
4 Based on 151 reviews

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Average Rating

4

/
5

151 Reviews

5 Star
63%
4 Star
11%
3 Star
5%
2 Star
5%
1 Star
16%

All Reviews

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Review Time

Johan
I was looking for a European alternative to Google Photos and, after extensive testing of various cl

I was looking for a European alternative to Google Photos and, after extensive testing of various cloud providers, I ended up with Jottacloud.
Their apps are very clear and user-friendly. They offer the functionality I mainly used in Google Photos. (I also don’t expect a relatively small player to offer the same level of functionality as a big player like Google.)
The speed of the platform is very good and their support has been excellent so far.
It’s also convenient that I can create a folder in my windows file explorer to sync files.
There are still a few small UI optimizations possible here and there, but I have no doubt that this will become a top product in the long run.

5
Date of experience: Feb 09, 2026
Marjorie
Unsatisfactory service experience

Unsatisfactory service experience. The Android applications are not syncing correctly, and I have to reopen the app repeatedly. It’s quite frustrating. The web version shows the same issues, and bulk uploads are not possible. I’ve used other services before, and this one has been the least satisfactory. I’ll give it a few more days; if the problems persist, I will move on.

2
Date of experience: Dec 04, 2025
Marshall Ross
Unsatisfactory service experience

Unsatisfactory service experience. The Android applications are not syncing properly, requiring me to frequently reopen the app. It’s quite frustrating. The web version has similar issues, and bulk uploads are unavailable. I’ve used other services before, and this one has been the least satisfactory. I’ll give it a few more days; if the issues continue, I will look for alternatives.

2
Date of experience: Dec 04, 2025
Clark Rogers
Rapid file download

Rapid file download to the cloud.

5
Date of experience: Oct 25, 2025
Cassidy
Limited storage speed

They advertise Unlimited* storage. However, after reaching 5TB, the speed drops to nearly 0, rendering it ineffective. This so-called unlimited service is quite misleading. They also lack applications for NAS drives. In response to the support team: The speed reduction is mentioned in article 3271114 (you can find it online). I consider this reduction to be nearly 0*. Just like the service uses the term Unlimited*.

2
Date of experience: Oct 18, 2025
Quick uploads

Quick uploads.

4
Date of experience: Oct 13, 2025
OxY_NoTreK93
Credit issues post-cancellation

I canceled my subscription and received credit, but now I can't use it for anything. I used to enjoy the service without any issues, but this situation is quite frustrating.

1
Date of experience: Sep 03, 2025
Delbert Brooks
Outstanding product

Great pricing and available space! The Android application functions as intended, backing up all captured images.

5
Date of experience: Aug 12, 2025
Braxton T.
Desire for Linux GUI client

I would appreciate a GUI client for Linux. Guides for running the command line on immutable Linux distributions would be helpful, especially ensuring access to the entire file system. In photo albums, I seek support for subfolders to organize trips or specific days within a My Vacation album.

3
Date of experience: Aug 09, 2025
Excellent company with quick support

An excellent company. I accidentally deleted a backup completely, and they acted swiftly to restore it.

5
Date of experience: Jul 03, 2025

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