Review Time
I ordered wheel spacers and a performance panel filter from a seller. The items arrived very quickly, and I received timely delivery updates via email. Unfortunately, I found the same items at a lower price from a different source after purchasing. I will definitely be buying from them again.
I wish I had read the reviews prior to booking my car service. I traveled 2.5 hours for BCM coding, and after waiting for 1.5 hours, I was informed that my car had more issues than when it arrived, but they didn't have time to fix them. I was charged £163 and left with a car in worse condition. I won't be returning.
I ordered wheel spacers and a performance panel filter from a seller. The delivery was impressively quick, and I received timely updates via email. I later discovered that I had purchased other car parts elsewhere, only to find the same items at a better price from the seller! I will definitely order from them again.
I was recommended to use a service for a clutch replacement. My expectations were met, and the service time was perfect. Their facilities are exceptional; I've visited great garages in other countries, but this one surpasses them. The customer service was fantastic, and I noticed no clutch judder after the job was completed.
It took nearly three weeks for brake discs and pads to arrive, and I received misleading information regarding delivery. I first reached out a week ago and have waited almost every day since. I won't be using this service again. The staff were helpful, but their advertising regarding part availability is lacking.
I ordered Koni Special Actives for my vehicle through their website, and the items arrived the next day! There were some issues with the shocks delivered, but I contacted them, and within 30 minutes they proposed a solution after checking with the manufacturer. The correct shocks arrived just 18 hours later, and their communication was top-notch. Truly exceptional customer service!
I ordered coilovers from a seller who claimed they were in stock online. Shortly after, I received an email stating they were out of stock and the delivery would take over three weeks. Despite that, I chose to proceed. They arrived in under two weeks, but they were the wrong parts. After admitting their error due to a typing mistake, it took them a week to collect the wrong items and nearly another week to order the correct ones. They did check if I had ordered correctly, which I had, but this delayed everything by over four days. I'm still waiting for the new coilovers, and the time wasted has been frustrating. Although they were polite in communication, the initial claims of stock availability were misleading, and I regret not walking away sooner.
After placing my order, I was kept informed throughout the process, and the exhaust arrived quickly and well-packaged. It fits perfectly and sounds great. I had previously reached out for information about the exhaust, and my questions were answered promptly.
I was referred to a service and paid £99 for diagnostics on my vehicle. After identifying the issue, I was told they would contact me with a quote for the repairs. Almost two weeks later, I'm still waiting! The team was great during my visit, and I even received a tour of their impressive workshop. It's just unfortunate that the aftercare hasn’t been as good.
I went in for an ECU and TCU reflash and was very impressed with the service and the quality of work. The setup is professional, and the staff are friendly and knowledgeable. I wouldn't hesitate to recommend them and will definitely return for more services.
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