Name: babyplanetonline.co.uk
Telephone: 000000000
Rating: 4.1

Sam Maggs Guest

Terrible

Terrible, avoid ordering online at all costs unless you like chasing customer services when your item hasn't arrived after a month and you can't get hold of anyone. Refund me please.

Date of experience: Dec 30, 2025

Abbie Guest

2 months ago

A couple of days late but can’t fault it!

Ordered the Venicci Upline 2 on Xmas day as part of a sale - website stated ‘approx 7-10 working day delivery’. On the 9th working day I emailed to ask for an order update and whilst no response was received, I received the order the following week anyway. Item is flawless, I would use this site again. Tend to find people only leave reviews when they have something to complain about, the good reviews are important too.

Date of experience: Dec 25, 2025

Emily Hamm Guest

2 months ago

Do not use baby planet - absolutely shocking service

If I could give them less than one star I would -

Date of experience: Dec 16, 2025

Stuart McNaughton Guest

3 months ago

Stokke High Chair

I purchased a Stoke Trip Trapp high chair for my grandaughter on the 6th Dec 25, and this was due to be delivered before Xmas. During Xmas I got in touch to confirm the delivery as I’d not had any communication, I was told my chair had been sent to another customer and they’d be in touch to confirm a new date for delivery. This never happened and once we resumed business in the new year again I called to ask where the goods were, I was informed I’d have it by the end of that week, this passed by and the same story the second week occurred.I again called the beginning of this week 12 Jan and spoke to Chenai who told me I would have the goods by the end of the week and a confirmation email would be sent to confirm delivery. This never happened again so I called to ask what’s happening and told there had been a delivery to the warehouse and Chenai would be in touch to let me know what’s happening. I had one email saying she’d be emailing the next day with more info. At this point I’ve had enough and today called to ask for my money back, I’ve had an email stating this will happen in the coming days. This has left me appalled at customer care and service I wait for the return of my money, I’ve now reordered another chair via Stokke the maker of the equipment.

Date of experience: Dec 06, 2025

Courtney Lucas Guest

4 months ago

Simone was really helpful

Simone was really helpful, excellent advice and demonstration. Thank you :)

Date of experience: Nov 01, 2025

Henry Berzins Guest

4 months ago

Donna with the baby Bjorn stand was…

Donna with the baby Bjorn stand was amazing! Helped us with everything and very informative!

Date of experience: Nov 01, 2025

Isabel Kelly Guest

4 months ago

Served by Sarah at Baby Show

Served by Sarah at Baby Show, excellent service and product knowledge, lovely lady very helpful

Date of experience: Nov 01, 2025

Connor Hayes Guest

4 months ago

Simone at the Baby and Toddler show was incredible!

Met Simone at the stand at the Baby and Toddler show at the NAEC and she was fantastic! Incredible service, super knowledgeable and really personal experience explaining all of the features and functions of the Cosatto Wow3. Can’t recommend her enough!

Date of experience: Nov 01, 2025

Anjali patel Guest

4 months ago

Imran did a great job with showing us…

Imran did a great job with showing us different baby cots and room sets and we ended up saving so much on what we got thank you again!

Date of experience: Nov 01, 2025

Jen Green Guest

4 months ago

Silver Cross

Susan from Silver Cross was a very helpful, informative and friendly. We bought the Reef 2 bundle from the baby and toddler show. The show only deal was incredible. Would recommend Susan!