Review Time
I completed a Level 3 Data Certificate at B2Wgroup, and I would like to say it was a wonderful experience from start to finish. Before commencing the course, I was provided with sufficient information and so I knew exactly what to expect. To summarise, the Level 3 Data Course is a compressed course into 19-25 days. In all honesty, the course was intense, and what made me experience something wonderful was the help and support I received from my tutor. The help and support throughout the whole course allowed me to complete my assignments to the best of my ability, and given that it was a compressed course, I was provided with the reassurance that I would complete my course within the time frame through independent learning. Overall, I highly recommend this course if you are interested to case the fundamentals of data within the theory and practical aspect, as it allowed me to understand the fundamentals and also allowed me to critically analyse my answers further.
Great learning experience. I completed the Level 3 Data Analysis course. My tutor was superb and made something new enjoyable. Overall I felt that there was a lot of work to complete within each unit and not accessing the recording of the lesson made it difficult. Besides that I enjoyed the course very much
ETA L1 Certificate in Digital Contact CentreGateway L1 Award in CybersecurityGateway L2 Award in Digital and IT SkillsExcellent course and tutor, David Carp was amazing! A lot of negative reviews about progression to job offer on trustpilot, but everyone on this course with me has already progressed to interview with Teleperformance . Definately worth doing
I really enjoyed this online course and found it very informative and engaging. The content was well-structured and easy to follow, covering all the key areas needed for working in a contact centre environment. I especially want to mention our tutor, David Carp, who was an excellent tutor throughout the course. He explained everything clearly, was always supportive, and made the learning experience enjoyable. His knowledge and friendly approach really made a difference. I feel much more confident and prepared thanks to this course and David’s guidance.
I went on to this course with a little trepidation, having never participated in an online course before - I needn't have worried. The course tutor, Dave C, was excellent, putting everyone at ease and taking the time to reassure or help with any issues they were having. The course itself was informative, detailed, but presented in a way that was comprehensive, detailed and informative. Having had over 20 years outside of this industry, I was looking for a refresher and get myself back in the saddle. This was perfect and extremely useful. I am eternally grateful to Dave C for his tutelage and my colleagues on the course, who were ideal compatriots to make it through the course.
I thoroughly enjoyed the training and gained valuable insights. The trainer David Carp was incredibly knowledgeable and engaging which made the sessions both informative and enjoyable. Attending the training everyday for two weeks has really prepared me for full time work. Highly recommend!
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