Review Time
Do not go near this company ...after leaving the google review about how bad the service has been for my company I have now received a personal autonoma fine for 4500 euros for an error made by the accounts team in my 2021 declaracion de la renta!!!Do not trust them ...they will not take any responsibility for thie mistakes . They have now cost me many thousands of euros over a period of 4 years through mistakes and negligence!
I highly recommend Balcells Group. We moved to Barcelona four years ago from the United States, and from the very beginning they guided us through every step of the legal process with professionalism and care. They handled everything from our immigration procedures to the purchase of our apartment, making the entire experience smooth and stress-free. They continue to support us with tax matters and NIE renewals, which gives us great peace of mind. They are a reliable and knowledgeable team for anyone seeking legal assistance in Barcelona.
Pretty much the same as a previous review from 2023 - initial consultation (that you pay for) and then they ignore you. What's more the 'advice' they gave was inapplicable in my case, they hadn't even listened. Unfortunately it didn't occur to me to check Trustpilot as they're based in Spain. Please avoid.
What a disappointment. Although they got the work done, I was underwhelmed by the quality of the same, their complete unresponsiveness to repeated emails, their lack of due diligence, and upset by their dishonesty and behavior. As a lawyer, I expect lawyers representing me to (i) carefully read my emails and answer questions asked, (ii) respond to queries and issues posed in a fulsome manner addressing matters I miss or am unfamiliar with, (iii) respond to repeated emails in a timely manner (rather than ignoring emails as they seemed to be doing) and (iv) make corrections to documents as reviewed and requested. Balcells Group failed in all, albeit getting what needed done during a the holiday season. In particular, they did not carefully read my emails and answer very specific questions in a timely manner. If an answer was provided, it was often after I again reminded them of it and was a pro forma one which could easily be looked up on the web. Also, they took a myopic approach to the issue presented, rather than advising me of broader and necessary things I should have been advised of in dealing with my problem. Most disappointingly, I was mislead about documents that had been filed. Instead of filing corrected documents I sent them they filed the draft documents with errors. This was evidenced by submitted receipts they themselves emailed and showed me. They simply didn't bother to make the corrections to the documents, whether due to laziness or oversight. Good legal professionals would not make such a mistake and then try to cover it up. It would have been better if they just owned up to their mistake. Finally, when I repeatedly asked that they make corrections and resubmit the documents they had filed, they simply ignored me and never responded to my emails. I would not call them abogados, rather paper-pushers. Very disappointing work and behavior. I recommend looking elsewhere for proper legal advice and assistance. They give us lawyers a bad name.
Our experience with this firm was deeply disappointing. For our case said to be filed on 10/10/2025 with reference REGAGE25e00089275609, we received no concrete update even after the 20 business-day legal window; despite multiple emails asking very specific questions (submission date and expediente number, whether any subsanación was issued, and whether a positive administrative silence request had been filed), we either got no reply or vague “in process” messages with no guidance. At the most critical moment—when our client’s visa was about to expire—we asked for an urgent action plan (including, if needed, a fresh entry/declaración de entrada). We received no actionable direction, and our client ultimately lost the visa, had to leave Spain, and incurred additional costs. This level of non-communication and poor time management is not just unprofessional; it shows a lack of responsibility toward foreseeable risks. We keep a full paper trail (emails, the official filing receipt, and dates) and can present it if needed. This process caused both financial and emotional damage; we do not recommend this office to anyone seeking transparent, timely, and accountable service. We also state publicly that we will pursue our rights regarding this office through legal channels and file the necessary actions.
Had a GREAT experience with the team! They helped me obtain my digital nomad visa and come to Spain with my spouse, and everything went smooth and on time. The tax team also helped me understand my tax obligations, so all my legal needs were covered. Thank you Balcells Group team!
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