Review Time
The recent transformation of bath room to wet room, from initial phone call to completion of project was inside a 2 week window. All work inside the house was carried out over 5 days, although some extra problems thrown up because of the house layout, hardworking Martin and Stevie, always friendly and courteous overcame them.
Colin deserves a mention too, his initial house visit was very informative and helpful.
The recent transformation of bath room to wet room, from initial phone call to completion of project was inside a 2 week window. All work inside the house was carried out over 5 days, although some extra problems thrown up because of the house layout, hardworking Martin and Stevie, always friendly and courteous overcame them.Colin deserves a mention too, his initial house visit was very informative and helpful.
The fitters Graham and Gary were superb. They did a fantastic job and were meticulous. Nothing was too much bother. End result was fantastic and looks amazing. There were some hiccups with the materials but the guys overcame all issues and had a can do attitude. Can speak highly enough of them both.
Massive thank you to everyone who helped redo our bathroom for my husband who had a fall in August and now needs mobility support. Special shoutout to the plumber, Rica, the electrician, Elliot, also toSteve Selleck, Dominique, and Lorraine. Everyone worked quickly and were all very kind and cheerful!
We're over the moon with our new wetroom, thanks to BMAS. Kevin initially came to our house and with his experience and guidance helped with our decision on design and planning.Graham and Gary arrived on the Monday to commence the work, they were brilliant, very professional and very talented in there craft.Both the G's were very tidy, they said the old bathroom stuff would be picked up at the end of the week and it was. Water was off a minimal amount of time. The electrian was also on the scene but again he was in at the beginning to wire up the mirror point and back at the end of the week to connect the mirror.Graham and Gary were just the business. So happy with the work, I really would find it hard to believe that another company could deliver the quality of work and craftsmanship.Would like to also thank Christine at the BMAS showroom in Dobbies Braehead as it was Christine who sourced some parts for us and co-ordinated with me, along with Kevin.Just good teamwork.So thank you BMAS
We recently had a wet room fitted for my mother by BMAS, and we’re absolutely delighted with the results. Although there were a few hiccups along the way (as with most projects), everything was dealt with professionally and promptly, which really gave us peace of mind.A special shout out to our fitter, Alex he was absolutely amazing and quickly won my mother over with his friendly manner and attention to detail. He’s a real asset to the company. Steve, who came out to tie up a few loose ends, was also brilliant, a real character and clearly takes pride in his work. Honestly, both of them deserve a pay rise!All of the staff we dealt with were great, and we’d have no hesitation in recommending BMAS to anyone looking for quality work and a trustworthy team.
We found the service from BMAS exceptional.Steve, who was our first contact, was professional, knowledgeable and was very much in tune with our needs. His reactions and suggestions demonstrated a thorough knowledge of bathroom design for the elderly. He was efficient and answered queries immediately, which is a rarity in today's world. He arranged a fitting for the complete renovation, and it all happened in one week. The chap doing the work also knew his stuff, carrying out the work with minimal fuss and maximum efficiency. He arrived at 9:00 on Monday and completed the job at 3:00 on Friday. Obviously, he had a great deal of experience doing this work and was able to accommodate all our needs. Overall a very professional and enjoyable time/
I was informed that this would be a 4 day job and after 6 days we were told it was finished only to find sub standard work and parts of the order we had paid for were not installed. Although they have returned once it is now 2 weeks and we can’t get a reply to rectify the work
We had a wet room fitted at the end of July. I have waited until now to review as we had a few hiccups and was waiting to see how the company resolved them. So far I'm very happy.We were a bit overwhelmed after the first visit as two salesmen, who were both showing us different things, got a bit confusing. So I requested a second visit with Kevin who came and went through everything including a few details that needed to be changed. He really listened to what I wanted and was happy to make the changes from the first meeting.The speed at which they promised the work to be done was the main factor in choosing the company as I had cheaper quotes but with a longer time scale.We had a few issues with the wrong products arriving, vague installation instructions which led to confusion regarding which wet wall went where etc. and a few other bits and bobs which could have been avoided with better communication and planning. However, the company resolved every problem we had and Nick the project manager and Imie who carried out the work, were excellent on resolving most of the issues. I felt sorry for both of them as they had to work longer hours than expected to problem solve. I think with better planning this could have been avoided but everything was rectified so I can't complain.The work did take a little longer than expected due to the wrong item being delivered but it didn't really inconvenience us that much. We have had a couple of minor issues since which the company, and new regional manager Lorraine, have acted quickly to rectify and I think they've been very fair and helpful.Looking back I may have done a few things differently with the design so a couple of extra meetings might have helped. The bathroom looks beautiful and everything is working so at the end of the day that's all that matters.The customer service I have experienced from Lorraine and Nick has been excellent. And the work carried out by Imie all looks fabulous now, I would highly recommend him and the lads who helped him.
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Your local specialists in accessible bathroom design and installation.
✔︎ Complete design and installation service
✔︎ Walk-in showers
✔︎ Walk-in baths
✔︎ Wet Rooms
✔︎ Fast, efficient installation
✔︎ Rated Excellent by our customers
✔︎ Workmanship and product guarantees
Visit our mobility experts at our BMAS showrooms in Edinburgh, Glasgow and Hitchin, Hertfordshire.
For a free home visit and no-obligation quote, call us on 0800 090 1503
Visit our website: bathingmobility.co.uk See more
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