Name: voyagecollectionsaustralia.com.au
Telephone: 1300768603
Rating: 3.0

Joey Wilson Guest

Order placed, only part received

I placed an order, but only received half of it after four weeks. I reached out via email and got a response promising to follow up. Just as I was writing this review, I received a refund for the missing item. It's unfortunate I didn't get the second item, but I'm glad they handled the refund.

Date of experience: Dec 11, 2025

milanac10054 Guest

2 months ago

Order issue resolved, but not everything arrived

I placed an order and received only part of it after four weeks. I reached out via email and received a response saying they would follow up. Interestingly, just as I was writing this review, I received a refund for the missing item. It's unfortunate that the second item didn't arrive, but I'm pleased that they took care of the refund.

Date of experience: Dec 10, 2025

CF Guest

2 months ago

Consistently good service

I've ordered supplies from this service three times now, and I'm quite pleased with the products. The email support is always excellent. I happily recommend them to family and friends.

Date of experience: Dec 05, 2025

Lawton Fisher Guest

2 months ago

Fantastic product

An excellent product that shipped on time with great packaging. Customer service was amazing.

Date of experience: Dec 05, 2025

ER33 Guest

3 months ago

Excellent service for inquiries

The service was outstanding, and all my questions were addressed. They respond to emails with useful information.

Date of experience: Dec 01, 2025

Mia Guest

4 months ago

Pleasant experience

It was great dealing with them, fast dispatch, and everything went smoothly.

Date of experience: Oct 23, 2025

Colby Bell Guest

4 months ago

Defective and unsafe product, impossible to return

A few months ago, I ordered a stainless steel pressure cooker that arrived with rust and didn’t seal properly. I sent evidence of the defects to the returns email and received multiple requests to wait without any resolution. Despite repeated contact, nothing changed. It's a faulty and unsafe product, and the return process is virtually non-existent. If I could rate it lower, I would. I advise against purchasing from this company.

Date of experience: Oct 16, 2025

Jessica Morgan Guest

4 months ago

Quick resolution

The ordering process was straightforward, and the package arrived quickly. The only issue was that I received only one item instead of both. After contacting the service, they promptly sent the missing item. I appreciated their quick resolution.