bathshack.com

4.5
4.5 Based on 697 reviews

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Average Rating

4.5

/
5

697 Reviews

5 Star
80%
4 Star
7%
3 Star
3%
2 Star
1%
1 Star
10%

All Reviews

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Review Time

John Anderson
I have been dealing with Chantelle in bathshack over the past couple of months trying to decide what

I have been dealing with Chantelle in bathshack over the past couple of months trying to decide what to pick for my new bathroom and she has been a great help with her advice and has been very accommodating with my changes and hasn't made me feel like a pain with my indeciveness. Her expertise and knowledge is absolutely great and she makes me feel really at ease and confident in making my decisions. She is an absolute credit to the company and it has been a joy to deal with her. Highly recommend asking for Chantelle when calling to the lisburn showroom.

5
Date of experience: Feb 18, 2026
Conor Mcquillan
We had the pleasure with dealing with david in the lisburn branch, We where able to pick most of the

We had the pleasure with dealing with david in the lisburn branch,
We where able to pick most of the itmes from the show room and anything that was missing, we were able to tell him what we wanted and he very quickly was able to find several recommendations from their vast stock, our whole experience was great,

5
Date of experience: Jan 30, 2026
Charli Parker
Outstanding, expert, and professional assistance from the team

Outstanding, expert, and professional assistance from the team…a fantastic duo! They provided practical recommendations tailored to specific needs and were incredibly supportive. Their guidance was greatly valued!

5
Date of experience: Jan 19, 2026
Nathalie P.
Exceptional Service During My Recent Purchase

I recently bought 2 LED cabinet mirrors from a retailer, and I want to express my gratitude to the representative for their outstanding service. They were incredibly knowledgeable and patient while discussing the various style options that fit my budget. I needed to return one of the mirrors and exchange it for a different one—my mistake entirely! When I reached out to the representative about the exchange, they were extremely helpful and accommodating. Their friendly and professional demeanor made the entire experience stress-free. I would highly recommend reaching out to this representative if you're shopping at this retailer.

5
Date of experience: Dec 05, 2025
Rebecca Butler
Grateful for Exceptional Support and Guidance

I truly appreciate the patience shown by the team member who assisted me over the past few days. They helped me create a beautiful bathroom design when I had no clue where to begin or what I wanted. I was offered great deals without feeling pressured into choosing pricier options, and there were no aggressive sales tactics involved. I'm eagerly looking forward to the installation. Overall, it was a fantastic experience, thanks to the wonderful support I received.

5
Date of experience: Nov 30, 2025
Mr Rodgers
En-suite makeover

Chloe at Duncrue was absolutely brilliant and so helpful. She really knows her stuff and I will definitely be going back for her help with my next project. Brendan / Jordanstown

5
Date of experience: Nov 28, 2025
lorraine long
Excellent customer care, value and quality

used Bathshack for a new ensuite in 2020 and needed to update our main bathroom this time. Bathshack has an incredible range of products available and I have to stress that the quality is excellent. To top it all off the staff are brilliant, very knowledgeable and customer focused. I would highly recommend Bathshack. Thank you to Adam and Ian for helping me with my order 👍👍

5
Date of experience: Nov 28, 2025
Poppy's Owner
Chantelle from the Lisburn Showroom …

Chantelle from the Lisburn Showroom has very been very helpful and has kept me informed at all stages about my orders and her knowledge is great!

5
Date of experience: Nov 28, 2025
Eleanor Mulhern
Great experience all round

I can't thank Rhiannah enough for her patience with me over the last few days. She helped me design a lovely bathroom when I had absolutely no idea where to start or what I wanted. She made sure she got me really good deals, I never felt like I was being pushed to more expensive products and there were no pushy sales tactics . I can't wait for it to be fitted now. All in all a really good experience, thanks to the delightful Rhiannah

5
Date of experience: Nov 27, 2025
Customer
Excellent Service

Martin in the Coleraine branch was very helpful and got my order processed quickly.

5
Date of experience: Nov 27, 2025

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