bbwheelsonline.com

4.5
4.5 Based on 415 reviews

BB Wheels is a small family-owned business located in Albany, Minnesota. We specialize in delivering wheels, tires & vehicle accessories anywhere in the lower 48 states. Our family takes pride in keeping our overhead low while buying directly from the man...

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Average Rating

4.5

/
5

415 Reviews

5 Star
83%
4 Star
5%
3 Star
0%
2 Star
0%
1 Star
11%

All Reviews

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Review Time

Hilda
Fantastic Support in Resolving My Order Issue

I had an issue with my wheels and tires, and the support team contacted me to help correct it, ensuring I received the correct items! The shipping was also quick and free. Excellent service from this local business!

5
Date of experience: Dec 05, 2025
Elias Morris
Proactive Support Team!

When I had mismatched wheels and tires on my order, the support team reached out to help me resolve it before any issues arose. Plus, the shipping was fast and free! Great local business!

5
Date of experience: Dec 04, 2025
Emerald S.
Unpleasant Service Experience

The service was terrible. I spoke with a representative who was very rude and unhelpful. I wouldn’t recommend this service at all. I had a good experience in the past, but today was a letdown.

1
Date of experience: Dec 01, 2025
2nd_Klein60
Avoid This Service

Do not purchase from them. If you have any issues, they will find a way to deny you a solution. You must mount the wheel without the tire first, and if anything goes wrong, it's your fault. I received a damaged wheel and they blamed the tire shop for it. Stay away and choose a company that values customer service!

1
Date of experience: Nov 30, 2025
Ellwood
Received Incorrect Item

I ordered a wheel online but got the wrong one. The wheel I wanted is now unavailable, and they want a 20% restocking fee while I cover shipping for the incorrect rim.

1
Date of experience: Nov 29, 2025
AP29
Received an Outdated Tire

I ordered an open box tire and received one that is nearly a decade old, with a DOT date from 2016. Their site doesn’t mention that 'open box' could mean receiving unsafe, outdated stock. They only offered a small refund when I reached out, despite major manufacturers recommending replacing tires after about 6 years. Very disappointed by their misleading practices and lack of proper customer support.

1
Date of experience: Nov 21, 2025
CC82
Excellent Customer Service, Thanks Troy!

Great customer service! Thanks to Troy for your assistance, the shipping was fast and easy!

5
Date of experience: Nov 11, 2025
castro7833
Everything was fantastic...

5
Date of experience: Nov 07, 2025
Misleading Product Representation

They displayed one image but sent a tire that doesn't match what was shown.

1
Date of experience: Oct 29, 2025
lusiitano45778
This Service Is Amazing!

I ordered my tire yesterday and got it delivered in under 24 hours for the second time.

5
Date of experience: Oct 28, 2025

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Business Details

  • BB Wheels is a small family-owned business located in Albany, Minnesota. We specialize in delivering wheels, tires & vehicle accessories anywhere in the lower 48 states. Our family takes pride in keeping our overhead low while buying directly from the manufacturer in large quantities in order to pass significant savings onto you, our valued customer. Our goal is simple, small-town personal service with high-quality products at prices that our big city competitors can’t beat. As a family-owned business, we know what it’s like to shop on a budget.
    Our mission is to become your preferred shopping destination for wheels, tires, and vehicle accessories.See more

  • email sales@bbwheels.com
  • call 3203332155
  • language https://www.bbwheelsonline.com

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