Review Time
I ordered a Varia VS4 from Bean Bros because their website showed it as in stock and even available for pickup.
After a week with no shipping update, they finally admitted the item was not in stock due to shipment delays
At that point, I requested cancellation and a full refund. I repeated this request multiple times.
Instead of processing the refund, they created a UPS shipping label and then claimed the order had “already been shipped”
— despite the fact that the label was generated after I had requested cancellation.
Creating a label is not the same as shipping an item.
This experience was frustrating for three reasons:
The product was listed as in stock when it was not.
Communication was vague and repetitive rather than transparent.
My cancellation request was ignored multiple times.
Delays happen. That’s understandable. But listing unavailable stock and then refusing to cancel when asked is not acceptable.
I would strongly advise others to double-check availability before ordering and be cautious if timing matters.
Purchasing from this service was one of the most positive online shopping experiences I've had. To be honest, I usually dislike online shopping as it often feels untrustworthy. However, they provided significant assistance and assured me that everything would be fine. A few weeks later, I’m enjoying some of the best coffee I've ever tasted with my new grinder at home. Thank you! I would recommend them to anyone seeking excellent customer support and competitive prices in Europe.
Purchasing from the company was one of the most enjoyable online shopping experiences I've had. I typically find online shopping to be quite untrustworthy, but they provided excellent assistance and reassured me that everything would be fine. A few weeks later, I'm savoring one of the finest coffees I've ever tasted with my new grinder at home. Thank you! I would recommend them to anyone seeking exceptional customer service and the best prices in Europe.
The kettle is outstanding—delivered quickly and functions flawlessly. I only wish the newer Flux model with the upgraded handle was available here, as it's already listed on the manufacturer's website in another country. Nonetheless, pouring is accurate, and the adjustable temperature and 90-minute keep-warm features are incredibly handy. It has everything you could want.
I purchased a Vario Aku Pro scale as a gift for my partner. He already owns a Vario VS3 Grinder and a Cold Brew bottle, which he loves. The delivery was swift, and I always feel reassured when using the site that everything will turn out well. Thank you!
Claim your business profile now and gain access to all features and respond to customer reviews.
We are fuelling coffee businesses and coffee lovers with some of the world's most incredible coffees and coffee equipments.
eightvape.com
highlandwhiskyclan.co.uk
greenspoon.co.ke
chopchop.se
cellaraiders.com
shop.air-up.com
wednesdaysdomaine.com
www.thekindpen.com
cbdistillery.com
turcamart.com