believ.com

3.1
3.1 Based on 12 reviews

At Believ, we believe sustainable transport should be accessible to everyone. We are on a mission to create the UK’s most reliable electric vehicle charging network, which anyone can use safely and easily. Because we believe everyone should be able to cha...

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Average Rating

3.1

/
5

12 Reviews

5 Star
54%
4 Star
0%
3 Star
0%
2 Star
8%
1 Star
38%

All Reviews

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Review Time

Abbas Dhami
This company's customer service is absolutely impeccable. Any issues you're having at the charging

This company's customer service is absolutely impeccable.

Any issues you're having at the charging point they are very helpful and extremely responsive.

The customer services that I've been communicating with over email, his name was Yvez. Very helpful person!

Kindest regards

5
Date of experience: Feb 26, 2026
Abbas Dhami
This company's customer service is amazing

This company's customer service is absolutely impeccable. Any issues you're having at the charging point they are very helpful and extremely responsive. The customer services that I've been communicating with over email, his name was Yvez. Very helpful person! Kindest regards

5
Date of experience: Feb 26, 2026
Georgi Zhelyazkov
Absolutely rubbish as a service and…

Absolutely rubbish as a service and method of use. If you have a chance don't use and avoid.

1
Date of experience: Feb 15, 2026
Ruhel Ahmed
UNRELIABLE. EV chargers dont even work near my house for months

So unreliable. I bought a EV car so I can make use of the believ ev chargers because I don't have a driveway. But it's been months since the ones in east ham have not been working properly or not working at all??? What is going on. There is no communication with customers or no notices about the issue , and how much longer we have to wait!

1
Date of experience: Jan 21, 2026
Glen Hodgson
West London disgrace

Tried three charging points in West London. Unable to register debit card on the App. Two charging points ‘under maintenance’Awful customer service and rip off for west London residents

1
Date of experience: Jan 11, 2026
Jenny Morrison
Best car charger app around

Best car charger app around. Clear, easy to use, informative and always seems to work OK (unlike many others).

5
Date of experience: Sep 10, 2025
Krista Coleman
I picked up a car from BCA Thurleigh…

I picked up a car from BCA Thurleigh and I checked from google map Belive charging point was closest to me but when I got there I couldn’t charge my car. I paid twice and no charge received, I called customer service but they couldn’t help either. I had very little charge in my car and I end up calling my Recovery, Complete waste of money and waste of time! Never ever again want to see this charging point!

1
Date of experience: Apr 15, 2025
Elon P.
As I found an issue with ev changing…

As I found an issue with ev changing and informed matter to Believ customer services but I found they don’t deal the matter professionally instead want establish whatever feel right.

1
Date of experience: Jan 03, 2025
Jayce Ross
Resolve the issue in a professional manner

I was encountered an issue with charging station ! The manager sort the problem in a professional way!!! Thank you!!!

5
Date of experience: Oct 15, 2024
Calmement
Billing issues

Initially problems with billing but Believ responded very quickly and everything resolved within one day. Exceptional service.

5
Date of experience: Sep 28, 2024

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Business Details

  • At Believ, we believe sustainable transport should be accessible to everyone. We are on a mission to create the UK’s most reliable electric vehicle charging network, which anyone can use safely and easily. Because we believe everyone should be able to charge their cars close to home.

  • email hello@believ.com
  • call 08000515335
  • language https://believ.com

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