Review Time
After a long morning of travel, I checked with the bus service to confirm I could use my contactless card, which they assured me was acceptable. However, after waiting in the cold for 40 minutes, I was told I needed cash instead. I managed to obtain cash from the airport and returned to the bus, but the driver ignored me. She engaged in an argument with another passenger, returned to her seat, and continued making a call before finally taking my cash and giving me change in small notes. I also incurred €4.95 in bank charges. Overall, I am very dissatisfied with this experience—certainly not the start to my relaxing break that I had hoped for.
After a long morning of travel from Scotland, I verified with the bus service that I could use my contactless card, which they confirmed. I stood in the cold for 40 minutes only to be informed that I needed cash instead. I managed to get cash from the airport and returned to the bus, but the female driver ignored me. She argued with another passenger, went back to her seat, and continued making a call before finally accepting my cash and giving me change in small notes. I also faced €4.95 in bank charges. Overall, I am very unhappy with this experience—definitely not the start to my relaxing break that I anticipated.
We took the bus from one location to another and found it extremely difficult to get information about schedules or bus numbers. After booking our tickets online, we waited for a long time in the station without any bus arriving. We ended up walking 2 km in the rain to another station, only to learn our tickets were no longer valid and had to buy new ones. The staff was unfriendly, and the complaint form was only in another language. The next bus was at 18:00, which was too late. I would not recommend this service!
I booked a trip through a website for a bus journey in Spain. We arrived early at the scheduled time but waited for the bus that never showed up. Another bus stopped, but the driver informed us our tickets were not valid for that bus. With no other buses available and time running out, we had to buy two additional tickets. We purchased a cancellation policy at the time of booking, believing it would cover this issue, but it did not. After reaching out to multiple parties, we were told a refund was impossible. We ended up paying twice for tickets without any accountability from the companies involved. Very disappointing! We will not use this service again.
I asked the driver if there was a bathroom available, but he told me I wouldn't know until I boarded. Now on the bus, there was a constant beeping sound every few seconds, and I really needed to use the restroom. It was a dreadful experience.
I had a terrible experience with this coach company. After booking an online ticket from one airport to another, I waited at the bus stop, but none of the arriving coaches stopped for my destination. After waiting for 30 minutes past the scheduled arrival, I was told I had missed the bus! I expected better organization at the airport, but it was a complete mess. I will definitely choose a different company in the future or pay more for a taxi instead. Avoid this bus service at all costs!
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