Review Time
I returned a MTB wheel because I ordered one with the incorrect rim. The wheel disappeared. The seller claimed they hadn't received it, but the post office confirmed it was delivered to them. Quite odd… Update: The issue was resolved by the seller, and I received my refund. Thank you.
I purchased a wheel a month ago, and it is now warped beyond repair. I didn't have any accidents or impacts. The bike repair shop indicated it was poorly mounted. UPDATE: They agreed to refund half of the price after I raised concerns about the quality, although it didn't cover the cost of a new wheel I had to buy. Changing my rating from 1 to 2 stars.
I've used the service for the fourth time and remain very satisfied with my purchases. I bought three wheels of different designs and a roller brake. The product quality is excellent, and what I received matched what was displayed on the site. The delivery was prompt, with my latest order arriving abroad in under a week.
The rim tape included with the wheel did not fit properly. It was marked 26/28 * 21 but was too wide and bulky, causing a bumpy ride. I resolved the issue with a new rim tape. It should be assumed that parts supplied together fit well. The seller should acknowledge this error and avoid promoting 'free' rim tape, as it caused more trouble than it was worth.
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Taylor Wheels ist ein deutscher Hersteller und Online-Händler im Direktvertrieb, welcher sich auf die Produktion und den Vertrieb von Laufrädern, Fahrradteilen und Fahrradzubehör spezialisiert hat. Unser Produktion erfolgt auf modernsten Fertigungsanlagen mit höchsten Qualitätsansprüchen. Wir gehören zu den größten Laufradherstellern Europas.
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