beneunder.com

4
4 Based on 121 reviews

Beneunder is a global specialty retailer offering high-quality, on-trend clothing, and accessories at affordable prices. We offer a selection of all-season items while remaining our values to the core. We take the simple steps of combining simple style, m...

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Average Rating

4

/
5

121 Reviews

5 Star
59%
4 Star
19%
3 Star
3%
2 Star
1%
1 Star
18%

All Reviews

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Review Time

Catherine Poon
The advertisement on facebook was interested and managed to create my interest to click in to shop.

The advertisement on facebook was interested and managed to create my interest to click in to shop. It was easy to navigate in the page to find what i want to buy. The sun protection hat and folding sunglasses are the items which i wanted to buy during my trip to bangkok last year, however ended up did not managed to get them. Now i have placed my order and is looking forward excitedly to receive them.

5
Date of experience: Mar 01, 2026
Catherine Poon
The advertisement on facebook was… interesting enough to intrigue my interest to click in to shop

The advertisement on facebook was interested and managed to create my interest to click in to shop. It was easy to navigate in the page to find what i want to buy. The sun protection hat and folding sunglasses are the items which i wanted to buy during my trip to bangkok last year, however ended up did not managed to get them. Now i have placed my order and is looking forward excitedly to receive them.

5
Date of experience: Mar 01, 2026
Celeb Phi
Bad customer service and return policy

I never encountered a website with such a bad return process. You have to do everything in email. Sometimes it takes them days to send a shipping label, and sometimes they ask you to send it back yourself. Very unsatisfied with the customer service, and it seems they only has one person on customer service, songsui. Every email is handled by this person. If you want do e-commerce in US, you should follow the standard service provided by US companies.

1
Date of experience: Feb 19, 2026
junavelle JC
Thank you

Thank you. I’m a repeat customerVery satisfied with Quality & style of the products💕

5
Date of experience: Feb 15, 2026
Jenny Vane
Beautiful travel outfits

Ordering is easy. Love all the new pieces. The colours are beautiful, and you can certainly mix and match everything. I now own many pieces by Beneunder, including coats, pants, and tops. They are very well made. However, you must make sure you order the right sizes.

5
Date of experience: Feb 08, 2026
Zulu
The customer service is really bad

The customer service is really bad. They make it extremely difficult to return for refund. They make up reasons denying your return. Do NOT buy from them or you will be scammed.

1
Date of experience: Feb 03, 2026
Mónica Adriana Alvarez
The website is very intuitive and easy…

The website is very intuitive and easy to use

5
Date of experience: Feb 01, 2026
Helen Yeoh
I'm a new member of your company, service in good response. Let me receive my product then I'll give

Good service

5
Date of experience: Jan 30, 2026
Yi Lin
I like your products.

I like your products, and would like to share them with my family members.

5
Date of experience: Jan 27, 2026
Zora Chen
The members login hasn't been working

The members login hasn't been working. When it works, it work sporadically. I cannot use my points to make purchase. The code sent to me to use points for purchase doesn't work.

3
Date of experience: Jan 18, 2026

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Business Details

  • Beneunder is a global specialty retailer offering high-quality, on-trend clothing, and accessories at affordable prices. We offer a selection of all-season items while remaining our values to the core. We take the simple steps of combining simple style, modern comfort, and renovated functions.

  • email marketing@beneunder.com
  • call +8613058539815
  • language https://beneunder.com

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