berkfieldhome.com

4.2
4.2 Based on 81 reviews

At Berkfield Home, we take great pride in our extensive collection of over 200,000 home, indoor, and outdoor products sourced from more than 600 reputable brands....

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Average Rating

4.2

/
5

81 Reviews

5 Star
76%
4 Star
4%
3 Star
1%
2 Star
4%
1 Star
16%

All Reviews

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Review Time

Mary Thompson
I ordered two Turkish rugs online. When they arrived they were not as expected in colour. I received

I ordered two Turkish rugs online. When they arrived they were not as expected in colour. I received prompt responses to my emails and friendly advice. My problem was solved very quickly. I would recommend this company for their customer support and care.

5
Date of experience: Feb 23, 2026
Wiin4You61
Quick response on order cancellation

I inquired about canceling an order, and while I expected it to be canceled after my email, the company's quick response was impressive.

5
Date of experience: Dec 20, 2025
Cwichelm Morris
Return process handled swiftly

The return was resolved quickly, and the communication was excellent. Thank you!

5
Date of experience: Dec 19, 2025
Merle Howard
Failed delivery despite paid guarantee

I paid for guaranteed delivery on a specific date. I waited all day with no delivery and received no updates. I ordered multiple items, and now I’m over £300 out of pocket.

1
Date of experience: Dec 19, 2025
Louisa Cook
Excellent service

Everyone was very helpful; my item was delivered on time, and my post-delivery query was handled quickly.

5
Date of experience: Dec 18, 2025
Gwendoline Ross
Wrong item ordered but resolved smoothly

I mistakenly ordered the incorrect curtains, but everything was sorted out promptly and without any stress.

5
Date of experience: Dec 17, 2025
Asher Taylor
Outstanding customer service

Great products. One item didn't fit our space, and they issued a full refund immediately. Highly recommend this service!

5
Date of experience: Dec 17, 2025
Martina F.
Return handled efficiently

My return was processed quickly. Thank you!

5
Date of experience: Dec 17, 2025
Betty Baker
Very positive experience

I had a great experience. I wasn't satisfied with a cabinet, and they handled it swiftly and efficiently. Their generous offer will not deter me from ordering again.

5
Date of experience: Dec 17, 2025
Jonnie
Helpful email correspondence

I received polite email communication. They processed my refund when I no longer wanted the item.

5
Date of experience: Dec 16, 2025

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