panelworld.co.uk

4.3
4.3 Based on 21 reviews

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Average Rating

4.3

/
5

21 Reviews

5 Star
76%
4 Star
0%
3 Star
5%
2 Star
14%
1 Star
5%

All Reviews

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Review Time

Barbara Lovelass
Ordered panels from this company.. arrived very quickly.. unfortunately 2 of the 4 panels arrived wi

Ordered panels from this company.. arrived very quickly.. unfortunately 2 of the 4 panels arrived with deep scratches so were unusable. Sent email with photos explaining I couldn’t use elsewhere either as would be visible.. after 4 days I finally had a reply asking could I not use them elsewhere in the bathroom when I had already told them I couldn’t.. this was also met with no response. After a further 2 days I called them myself to ask what was happening.. this exchange got very heated but did lead to replacement panels arriving next day, one of these still damaged! Lost the Will at this stage so went to Amazon for a replacement. Avoid this company.

2
Date of experience: Feb 14, 2026
Barbara Lovelass
Very cheap boards .. avoid.

Ordered panels from this company.. arrived very quickly.. unfortunately 2 of the 4 panels arrived with deep scratches so were unusable. Sent email with photos explaining I couldn’t use elsewhere either as would be visible.. after 4 days I finally had a reply asking could I not use them elsewhere in the bathroom when I had already told them I couldn’t.. this was also met with no response. After a further 2 days I called them myself to ask what was happening.. this exchange got very heated but did lead to replacement panels arriving next day, one of these still damaged! Lost the Will at this stage so went to Amazon for a replacement. Avoid this company.

2
Date of experience: Feb 14, 2026
Azan. M
The products I ordered were high quality

The products I ordered were high quality and exactly as described. You can really tell they are well made.The staff were also fantastic — they answered my questions quickly and replied to emails promptly, which made the whole process smooth and stress-free. Delivery was quick and everything arrived in great condition.

5
Date of experience: Feb 12, 2026
I needed panels at short notice

I needed panels at short notice, panel world were really helpful from start to finish. They had a wide variety of options, very high quality , and quick to answer any questions regarding my purchase.The delivery was really quick which was a huge help as I needed it last minute.

5
Date of experience: Feb 11, 2026
Zoiya Hussain
Had such a great experience with Panel…

Had such a great experience with Panel world !!! From start to finish , the process was smooth and stress-free.The quality of the panels is amazing, sturdy, well-finished and exactly as described on the website.Customer service was really helpful and responsive when I had a question before purchasing. Definitely a company that’s reliable and genuinely cares about its customers.Would 100% recommend to anyone looking for quality panels at a great price.

5
Date of experience: Feb 10, 2026
Consumer
My third order

My third order. Items always arrive on time and the driver is a great man. Top stars for this company.

5
Date of experience: Feb 03, 2026
Ryan Bowles
Panels warped resulted in gaps when…

Panels warped resulted in gaps when panels put to gether edge trims perfect but delivery to long customer left waiting

2
Date of experience: Feb 02, 2026
Great comms and customer service.

5
Date of experience: Jan 26, 2026
Sue Hancock
Quick resolution to problem

We bought 8 panels and unfortunately there was a fault in the lacquer coating and it was flaking off. I telephoned Panel World on the Thursday, who sounded concerned and wanted to rectify as soon as possible. A man drove down from Birmingham on Sunday with 8 new panels which are fine.Good service, thanks.

5
Date of experience: Jan 26, 2026
paul
Delivery Costs

excellent products, but delivery costs are very expensive even for 2 pieces of trim I still had to pay £24.99 which was more than the goods. make sure you buy enough products to save on delivery costs.

3
Date of experience: Jan 26, 2026

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