betterbedcompany.co.uk

4.3
4.3 Based on 21 reviews

The Better Bed Company has a large range of Beds, Bed Frames, and Mattresses for sale. We offer next day delivery and the best beds and mattress brands. We have information and advice on Beds Mattresses and Life Style for healthy sleep read our Blogs toda...

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Average Rating

4.3

/
5

21 Reviews

5 Star
81%
4 Star
0%
3 Star
0%
2 Star
5%
1 Star
14%

All Reviews

Filter Reviews

Review Time

Thomasina T.
Great experience with supportive staff

I wanted to find the right bed, and after conversing with a representative, I felt assured in my choice to buy here. They were enthusiastic about answering all my questions. Delivery was prompt, and the bed is of remarkable quality! To enhance my experience, the representative even called to assist me when I encountered issues assembling the last parts. This is truly exceptional customer care. Thank you for the wonderful experience; I will certainly shop here again! Highly recommended.

5
Date of experience: Dec 14, 2025
Kian Bell
Fantastic service and high-quality product

I wanted to choose the right bed, and after speaking with a representative, I was convinced to make my purchase here. They were more than willing to address all my inquiries. The delivery was incredibly fast, and the bed is of superb quality! To top it off, the representative even called to help me when I faced challenges assembling the last parts! This is exceptional customer care. Thank you for the amazing experience; I will definitely shop here again! Highly recommended.

5
Date of experience: Dec 14, 2025
Jet Rogers
Great value

Wonderful mattress! I had one before, so it was easy to select another. Very satisfied.

5
Date of experience: Dec 01, 2025
Fairfox95
Unreliable service.

The experience we had did not align with what was communicated to us over the phone when we inquired about arranging the purchase and delivery for specific dates. The delivery is now expected over a week later than originally planned, despite being fully paid on the 12th of November... nearly three weeks to process. Very challenging to get any confirmation.

1
Date of experience: Nov 29, 2025
Outstanding customer service

Outstanding customer service. Fast delivery. Mattress was well packaged. The delivery team was exceptionally efficient and friendly.

5
Date of experience: Nov 17, 2025
Luisdeathmetal
Impressive service

Impressive service! Delivery was quick, and the mattress quality is excellent. You really couldn’t ask for more. My partner was struggling with an old mattress, so I’m very glad to have found this company!

5
Date of experience: Nov 12, 2025
mercenaire974
Excellent experience purchasing from this company

I had an excellent experience buying from this company. I ordered two rugs, and one faced a delay. I received a call within 24 hours of placing my order to explain the situation. The staff was very helpful.

5
Date of experience: Nov 11, 2025
Laurence Hughes
Delay in bed delivery

A specific bed, which was listed as in stock and ready for shipment, will now not be delivered for an indefinite time. It needs to be sent to my daughter, who received the notification. It would have been helpful to receive an email with some concrete information.

1
Date of experience: Nov 11, 2025
VC39
Second purchase, still satisfied

This is my second purchase of a mattress from this shop, and I won't consider going anywhere else. The mattress arrived the next day, and the entire experience was fantastic.

5
Date of experience: Nov 03, 2025
Kirsteen Long
Waiting for bedframe delivery

I ordered the bedframe because the website indicated it would take 2 to 7 days. I placed my order six days ago and am still waiting for a text to confirm the delivery date. I emailed last week, and the response stated I would receive one early this week. Tomorrow is Wednesday, so by my understanding, that is mid-week.

2
Date of experience: Nov 03, 2025

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Business Details

  • The Better Bed Company has a large range of Beds, Bed Frames, and Mattresses for sale. We offer next day delivery and the best beds and mattress brands. We have information and advice on Beds Mattresses and Life Style for healthy sleep read our Blogs today.

    If you're looking for ottoman beds, bunk beds, or mattresses we have the solution. With over 40 years of experience in the Bed Industry, you can count on our brand.

    Our kids beds range is fantastic for your children. We bring high sleepers, cabin beds, and trundle beds with storage to de-clutter the kids bedrooms.

    Find wooden beds, fabric bed frames, and metal bed frames on the site to offer style to the room. Our adult bed frames also come with storage like drawers and ottoman solutions, this is great as they save space in the bedroom.

    Choose from a variety of brands like Julian Bowen, Bedmaster, and GFW beds with trust for peace of mind.

    Check out our social media pages for giveaways and help advice when buying beds and mattresses, to provide trust with the sale.

    We hope to see you soon at Better Bed Company.See more

  • email customercare@betterbedcompany.uk
  • call 08000987949
  • language https://betterbedcompany.co.uk

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