betterpoints.ltd

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1 Based on 5 reviews

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Donde Estoy
Downloaded the app. Turned tracking on and granted all the permissions to use my location etc. went

Downloaded the app. Turned tracking on and granted all the permissions to use my location etc. went on a walk. App recorded nothing. Utterly pointless if it doesn't work. I was walking through Leeds city centre home. There is a strong gps signal. My phone was in my pocket so should have picked up the activity. Fitbit did, my Google watch did, another app did, but this app had nothing recorded. If you are going to go live with an app and initiative like this, make sure it works or it will be panned before it even gets going.

1
Date of experience: Jan 29, 2026
Donde Estoy
Doesn't work

Downloaded the app. Turned tracking on and granted all the permissions to use my location etc. went on a walk. App recorded nothing. Utterly pointless if it doesn't work. I was walking through Leeds city centre home. There is a strong gps signal. My phone was in my pocket so should have picked up the activity. Fitbit did, my Google watch did, another app did, but this app had nothing recorded. If you are going to go live with an app and initiative like this, make sure it works or it will be panned before it even gets going.

1
Date of experience: Jan 29, 2026
MIRIAM MCKERNAN
This app functions poorly

This app functions poorly. It records mode of movement incorrectly, eg car instead of bus with no option to change mode; under recording of times and distances covered; non-recording of activities. I guess it tracks poorly. I intend to delete it. It failed in its stated aim to encourage active travel, rather the reverse.

1
Date of experience: Dec 02, 2025
Kathy Coghill
App doesn't work

Great idea but doesn't work a lot of the time Really frustrating when you have several long walks and the app shows nothing. Ridiculous advice not to keep your phone in your bag just asking for your phone to be snatched. I am going to delete this app and go back to the app I used previously which actually worked. Get the app working properly if you genuinely want to motivate people to be more active.

1
Date of experience: Sep 21, 2025
RH53
Terribly bad on both measurement and…

Terribly bad on both measurement and modes of movement. Asking myself why I still have it, after about two months or so.

1
Date of experience: Oct 27, 2024
Dark_Legend_PvP
BetterPoints should be no points

Downloaded their app, happily set off walking a lot more and earned lots of points. However these didn't show up in my account. I messaged a few times, received reassuring responses but points still weren't accruing. Messaged again and received a snotty response that started 'as per my colleagues' former message. I hadn't received the information. If I had I wouldn't be keeping on wasting my time asking why my points weren't accruing. I was told I wouldn't earn points as I was out of the area where I could do this. A complete waste of time from start to finish.

1
Date of experience: Aug 21, 2024

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