Review Time
I'm truly puzzled by the amount of negative reviews, when honestly I've experienced nothing but good! First off, you get paid out within an hour or two, they give a lot back to the players(weekend Casino Club, daily free bets or spins) AND their customer service reps actually respond and help! Compared to the many other gaming apps I use, I would rate Betway as one of, if not THE BEST all-around casino apps in Canada.
I'm truly puzzled by the amount of negative reviews, when honestly I've experienced nothing but good! First off, you get paid out within an hour or two, they give a lot back to the players(weekend Casino Club, daily free bets or spins) AND their customer service reps actually respond and help! Compared to the many other gaming apps I use, I would rate Betway as one of, if not THE BEST all-around casino apps in Canada.
I made a withdrawal on Jan 31st, it worked no problem. Tried another withdrawal on Feb 1 and suddenly they “can’t send to my bank” which makes zero sense. Holding my money hostage just like all the other negative reviews on here about this shitty Casino. The CFL and other sports entities that sponsor this shit casino should be ashamed of promoting such nonsense
I signed up, deposited, no deposit bonus. No wheel bonus.So I went on the live chat which took an hour litterally. Only to be told vague reasons why I wouldn't receive the bonus. It was also my birthday.I should have looked at the reviews here first.DO NOT GAMBLE HERE!
Cannot give Betway casino a lower score worst of all the online Casinos ever and I tested them all!Platform=worstWithdrawal=non existentEvery time i tried to get my winnings I hit cancel withdrawal button as each time signed back in and out my withdrawal never went through. I had the feeling my winnings meant nothing to them and would not be processed. Money lost, customer lost for good!
I am a customer in Canada, and I have a bet that has been under review since April.As of today, the bet is still not settled.I contacted Betway support multiple times, but all I receive are automated, generic replies. No clear explanation is provided, no timeframe is given, and no real action seems to be taken.Waiting several months for a bet to be settled is completely unacceptable for a licensed betting operator in Canada. Holding customer funds for this long without transparency seriously damages trust.This has been a very frustrating experience, and based on this situation, I cannot recommend Betway to Canadian customers.
Stay away!!! There was a ‘lag’ on 2 separate occasions for me playing live roulette. After a win, my account was not refreshed in time to play the next bet which was very important at the time given the fact I was in the middle of a progression to recover after a loss. ‘Live chat’ support was completely useless and claimed they represented the platform and not the casino. What? Why are you here then? They then told me that my issue would be forwarded and addressed by the casino…still waiting.
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