Review Time
WARNING: Unreliable Service ❌ This service is extremely unprofessional and lacks reliability. The support team fails to respond promptly and does not address queries despite numerous follow-ups. They send irrelevant updates while ignoring genuine concerns. Although the platform indicates that messages are sent to contacts, recipients often do not receive them, which is a significant problem. Yet, they continue to charge for every message, leading to wasted funds when messages are undelivered. We requested a change to our display name multiple times, but it was never implemented. Even after explicitly asking for our logo to be added with the display name, no action was taken. The support is slow, careless, and shows no accountability. I would not recommend this service to anyone in need of timely communication or reliable support. If given a choice, I would not have awarded even a single star.
This messaging app provides a straightforward and fast experience with a sleek interface, user-friendly bulk SMS options, reliable delivery, useful templates, and seamless performance, ensuring effective communication for users.
This platform provides a reliable bulk SMS service with fast delivery, easy campaign management, and competitive pricing. Its user-friendly dashboard simplifies scheduling, reporting, and contact management, making it ideal for businesses looking for effective promotional and transactional SMS solutions.
WARNING: Extremely unprofessional and unreliable service. The company fails to respond timely and does not resolve queries despite multiple follow-ups. They send irrelevant updates while ignoring actual issues. Their website indicates messages are delivered, but recipients often do not receive them. They charge for every message, leading to wasted funds. Requests for changing our display name were ignored, and despite asking to add our logo, no action was taken. Support is slow and lacks accountability. I cannot recommend this service for anyone needing reliable communication.
A representative promised to contact me at a specific time to proceed with my request, but I have yet to hear back. This company shows a lack of seriousness toward customer service and is not refunding payments. Be cautious before engaging with this company to avoid wasting your time and money.
To potential customers: I've dealt with this service for six months, and they have not fulfilled their promises. They ignore requests, provide excuses, and fail to give updates. Staff members do not address issues and overlook reviews. Read feedback carefully before choosing this service to avoid disappointment.
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