bigcarworld.co.uk

4.2
4.2 Based on 21 reviews

BCM Group was established in 2013 and consists of 3 used car dealerships in Leicestershire with the latest addition and flagship site Big Car World, BCM Group have access to over 350 vehicles in group stock. Our staff are well trained professionals provi...

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Average Rating

4.2

/
5

21 Reviews

5 Star
76%
4 Star
5%
3 Star
0%
2 Star
0%
1 Star
19%

All Reviews

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Review Time

Carol Driver
BRAUNSTONE CROSSROADS SITE . DISGUSTING FOUL MOUTHED TEAM OF AGGRESSIVE MEN . I would avoid this ga

BRAUNSTONE CROSSROADS SITE .
DISGUSTING FOUL MOUTHED TEAM OF AGGRESSIVE MEN . I would avoid this garage at all costs . APPALING in so many ways . Please please DO NOT USE THIS GARAGE . You will be ripped off and intimidated if you ask questions and verbally abused if you disagree with what they say about your complaints to them . AVOID AT ALL COSTS , go someone else to purchase your car .
They were that threatening and abusive that I reported them to the POLICE .

1
Date of experience: Feb 05, 2026
Martin Hemley
Very good service

5
Date of experience: Feb 01, 2026
Carol Driver
BRAUNSTONE CROSSROADS SITE

BRAUNSTONE CROSSROADS SITE . DISGUSTING FOUL MOUTHED TEAM OF AGGRESSIVE MEN . I would avoid this garage at all costs . APPALING in so many ways . Please please DO NOT USE THIS GARAGE . You will be ripped off and intimidated if you ask questions and verbally abused if you disagree with what they say about your complaints to them . AVOID AT ALL COSTS , go someone else to purchase your car . They were that threatening and abusive that I reported them to the POLICE .

1
Date of experience: Feb 01, 2026
Philip Welsh
Such an easy process from start to…

Such an easy process from start to finish! Staff were very friendly and understanding. Would recommend

5
Date of experience: Jan 31, 2026
darren lee
Good team of hard working guys

4
Date of experience: Jan 30, 2026
Sonia Johnson
Ray ,spike and Owain absolutely amazing…

Ray ,spike and Owain absolutely amazing 100% recommend to use Big car world. Thanks guys

5
Date of experience: Jan 28, 2026
Joseph Pryor
Very easy and smooth buying

Very easy and smooth buying process, ray was very helpful and informative overall good experience.

5
Date of experience: Jan 26, 2026
Hope Nkomo
Good service

I came to collect the car today and the team were so polite and helpful. They created an easy experience as it is the first car I have bought. Cas was a brilliant help whilst I was waiting for my car made the wait seamless. A brilliant team overall 🙂

5
Date of experience: Jan 15, 2026
Joanna
Great service

Great service from Ray and the team at Big Car World. No pushy sales tactics and really helpful and patient when helping me decide what vehicle to upgrade to. Would recommend.

5
Date of experience: Jan 07, 2026
Alexandra Fogg
Great

Really helpful and friendly made buying a car super easy! Sonny was fab!

5
Date of experience: Dec 22, 2025

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Business Details

  • BCM Group was established in 2013 and consists of 3 used car dealerships in Leicestershire with the latest addition and flagship site Big Car World, BCM Group have access to over 350 vehicles in group stock.

    Our staff are well trained professionals providing an unrivalled customer experience with in-depth knowledge of the motor trade and the finance packages we offer. We provide a first-class customer experience offering the ability to apply for finance and purchase a car direct from our web site with nationwide delivery or via a one of our 3 retail sites.

    Big Car World & BCM Group work closely with accredited lenders such as MotoNovo Finance, Close & Oodle with access to several flexible low interest finance products to suit your plan and budget. All of our vehicles are ready for same day drive away and will be fully prepared and undergo a multi-point vehicle inspection.See more

  • email braunstone@my-bcm.co.uk
  • call 01162390347
  • language https://bigcarworld.co.uk

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