Review Time
A couple days before Christmas I started getting charges to my card. I was charged over 300$ and contacted support, they still haven't contacted back after I sent them a message for help with this. I will definitely never put my card on one of these online casinos again!
This is the absolute worst casino I have ever played!! No exaggeration. I won 120.00 and attempted to redeem it, days later after I was lied to multiple times from them sending me an email saying my redemption was processed and is on the way, they said that they couldn’t use my Mastercard debit card for the redemption and needed to use a visa, which I did and now they are ignoring me through email and through their chat feature on the website.that’s fine, I have already filed a complaint with the better business bureau and with the federal trade commission! I could not, would not ever recommend putting money into this shady, scammer of a website! I wouldn’t even recommend this place to an enemy of mine!! This place is either a scam or they are going broke and can’t/wont pay people! I almost guarantee this place will be closed down very soon! 👎👎👎👎👎🤬🤬🤬🤬🤬
At first I felt like this was a scam I was having difficulty uploading my verification documents and at a frustration you ask them to close my account instead of doing so they reached out to me and asked me what my issue was and when I told them you know what they fixed it I was verified and everything was fine their customer service is responsive and they accommodate and triage every issue it's not a bad site
Update, received withdraw shortly after writing this review. I think customer service/live support needs to improve so there is communication. The welcome offer was great and I achieved a balance capable of being withdrawn. My withdraw is still pending from 3 days ago. The site says they have 24/7 live support. I messaged live support 24 hours ago and still have yet to receive a response. So obviously 24/7 support does not exist. If I get a response or receive my payout I’ll update my review.
Update on February 2,They actually did pay my redemption request people. It just took a long time to receive. Im not sure if they changed some things around or what but i want to update and let people know i requested $100 and i just received it today. So they aren't a scam. NOT, I REPEAT, DO NOT SPEND ANY OF YOUR MONEY ON THIS WEBSITE. I HAVE BEEN WAITING ON A REDEMPTION FROM THESE PEOPLE FOR 5 FREAKING DAYS. I SPOKE TO CUSTOMER SERVICE DAY BEFORE YESTERDAY AND WAS TOLD IT WOULD BE IN MY ACCOUNT THAT DAY OR BY THE NEXT DAY. I MESSAGED CUSTOMER SERVICE AGAIN TODAY AND LET THEM KNOW I STILL HAD NOT RECEIVED MY MONEY. I HAD NO RESPONSE AT ALL. WHEN I WENT BACK TO THE WEBSITE Y'ALL, I AM NOW BLOCKED! DO NOT GIVE THESE PEOPLE YOUR MONEY, IT'S A SCAM!!!!! I'M FILING A COMPLAINT WITH MY ATTORNEY GENERAL!What others are saying is true. I requested my redemption 3 days ago and still haven't received it. I too wrote an email 2 days ago and haven't received a response. Welcome offer is good but what good is it if you win and never receive your money? I finally got a customer service rep on their live chat who just keeps repeating themselves but they keep telling me the same thing that hasn't happened with my money. They do not at all sound like they are from the United States or speak fluent English. It'll be interesting to see if I receive my money. I'm so over these sites popping up all over the place and not being legitimate. I'll let you know if I ever get my money.
Pretty good social casino! Super sexy welcome offer so i tried it out. It was cool - had some decent games, their dog bone currency i thought was cool if you're a returning player you'll can get gift cards and stuff sent out to you which is a nice touch their support team were helpfulI did have to verify with ID docs which always worries me a bit but support said this is normal and it was approved so I guess all goodWon some sc so i got a redemption and that landed in my account so all good. I will (probably) return!
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