birdandblendtea.com

4.3
4.3 Based on 61 reviews

Bird & Blend Tea Co. is an eco conscious, independent, people-focused, award winning Tea Mixology Company on a mission to spread happiness & reimagine tea! Over 100 tea blends created by UK expert Tea Mixologists, Bird & Blend Tea Co. (formerly Bluebird ...

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.

Average Rating

4.3

/
5

61 Reviews

5 Star
77%
4 Star
3%
3 Star
3%
2 Star
3%
1 Star
13%

All Reviews

Filter Reviews

Review Time

BR99
Wonderful time with the team and delightful matcha

Had a wonderful time with the team, enjoying flavorful matcha and a variety of teas that truly brighten your day. Definitely worth a visit at the local gallery. Grateful for the delightful matcha blend with morning nettle and lavender!

5
Date of experience: Jan 13, 2026
Jeannie Morris
A delightful experience with the team

I had a delightful experience with the staff, enjoying a flavorful matcha and various teas that truly made my day. Definitely worth visiting the local gallery. Thank you for the lovely matcha blend with morning nettle and lavender!

5
Date of experience: Jan 13, 2026
constructeur_soa
I adore this company

I adore this company! Their events are so enjoyable, and the teas and matchas are delicious. Recently, I faced an issue with an event I couldn’t attend, and their team kept reaching out to resolve it, even when it wasn’t their fault. Outstanding customer care!

5
Date of experience: Jan 07, 2026
Myrna Brooks
Exceptional kindness and the best chai

I want to share a truly remarkable experience with the company after a recent issue that was handled with genuine care. I visited the store on a cold, snowy day, and after cycling over, I ordered a chai to warm up. It was unexpectedly delicious and just what I needed. The store manager noticed my effort to come in despite the weather and kindly offered me the tea for free. This thoughtful gesture meant a lot to me. The manager was warm, friendly, and handled everything professionally, turning a potentially stressful situation into a positive experience. I’ve become a loyal customer thanks to their kindness!

5
Date of experience: Jan 06, 2026
Charlotte Barnes
Incredibly helpful support team

The support team has been incredibly helpful. When one of my matcha tins was damaged during shipping, they quickly organized a replacement. I really appreciate this, especially since it was a gift. They also provided timely shipping updates. A fantastic team!

5
Date of experience: Jan 05, 2026
Shelley Carter
Absolutely fantastic experience

We had a fantastic time chatting with the staff, who were very friendly and extremely helpful. I can't recall their name, but they were genuinely wonderful.

5
Date of experience: Dec 27, 2025
BroxArcane20
Fantastic brewing gadget

The brewing gadget from this company is top-notch. A superb product and the perfect gift for anyone who enjoys tea!

5
Date of experience: Dec 25, 2025
Mel Powell
Extremely disappointed

I am extremely disappointed. I purchased a selection box for a Christmas gift, and it felt like I was gifting a box of samples. I expected a beautiful presentation, but it arrived in a flimsy cardboard box. I raised my concerns with customer service, but they offered a standard response without acknowledging my disappointment. I feel unheard and let down by the company, which is not what I expected based on their marketing.

1
Date of experience: Dec 24, 2025
Delightful teas

This was my first visit to the shop, and it was a real delight. The staff were welcoming, and nothing was too much trouble. I sampled some tea - absolutely delicious. I will definitely be back soon.

5
Date of experience: Dec 17, 2025
Christi Cooper
First time trying their tea

I tried their tea for the first time yesterday. The breakfast tea was fantastic, but I gave 4 stars because I had to use two heaping spoons instead of one as recommended on the packaging. I also ordered a stronger tea, so I'm hopeful that will be better. Overall, a happy customer.

4
Date of experience: Dec 16, 2025

Is this your business?

Claim your business profile now and gain access to all features and respond to customer reviews.

Business Details

  • Bird & Blend Tea Co. is an eco conscious, independent, people-focused, award winning Tea Mixology Company on a mission to spread happiness & reimagine tea!

    Over 100 tea blends created by UK expert Tea Mixologists, Bird & Blend Tea Co. (formerly Bluebird Tea Co.) based in Brighton and with 14 stores across the UK we hand blended loose leaf tea blends to ship to the world! See more

  • email info@birdandblendtea.com
  • call 01273325523
  • language https://birdandblendtea.com

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More