Review Time
I placed the order but faced an issue with the prescription processing. The representative from the support team helped me update the information accurately, and I'm hopeful everything will work out well. Thank you for your patience!
I placed the order but there was a mix-up with the prescription processing. The representative from the support team helped me update the information correctly, and I'm hopeful everything will be resolved as it should. Thank you for your patience!
I had a wonderful experience! I'm thrilled with my new glasses. The design is modern and matches the online images perfectly. The quality is superb; they're sturdy, comfortable, and lightweight for daily use. The order process was smooth, delivery was prompt and careful, and the packaging was top-notch. The value for money is impressive compared to other options. In summary, a fantastic find! I would definitely recommend this service to anyone in search of stylish, comfortable, and durable eyewear.
I received a product that was not manufactured correctly despite following the optician's specifications. The glasses were made with the left/right orientation wrong, making them unusable. I raised this issue multiple times beforehand but did not receive adequate responses. For a product relying on professional specifications, I expected much better quality control. Currently, I am still waiting for a response regarding my complaint and refund request.
I ordered a pair of glasses for a fraction of the usual cost. It took a bit longer for them to arrive, but that's common even in retail. My glasses had a small scratch, but customer service was quick to help, and I received a new pair. Overall, I have no complaints!
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