blitzhandel24.de

2.7
2.7 Based on 51 reviews

Blitzhandel24 ist ein Online-Shop, der sich auf den Verkauf von Software und IT-Produkten spezialisiert hat. Das Unternehmen bietet eine breite Palette an Produkten an, darunter Betriebssysteme, Office-Software, Antivirenprogramme und mehr. Blitzhandel24...

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Average Rating

2.7

/
5

51 Reviews

5 Star
40%
4 Star
2%
3 Star
0%
2 Star
2%
1 Star
56%

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toutou1672
I'm normally dubious with online…

I'm normally dubious with online 'virtual assistants' but i contacted Blitzhandel with an issue over activating some recently purchased software. This would probably been an easy task for someone with better IT skills than myself, but nothing was too much trouble for them. I was talked (shown) through everything io needed to do in communication even i understood!' Fantastic service

5
Date of experience: Nov 14, 2022
Niles Parker
Untrustworthy

Quite frankly this Company must rank at or very close to the bottom of all software suppliers. I bought a download of Microsoft Word 2007 from their web to download to a very small capacity computer. Having paid for it I couldn't download it.I the queried that and was told that Word 2007 (despite being available on their website) was not available any more and that I would have to buy Office and install the Word element only. That was impossible as I told them the computer concerned didn't have enough memory to even start the installation of Office so I wanted my money back.The customer services agreed to give me my money back but has it appeared - No after approximately a month the credit to my credit card has still not appeared and they basically have shut my case 3 times without acknowledging that it is incomplete.Are they a good Company?? - No. Will I recommend them to my business colleagues & friends?? - Not a hope in hell !!!So Buyer Beware and I wouldn't touch them with a barge pole !!!

1
Date of experience: Oct 17, 2022
Loretta Anderson
Faulty activation code.

On October 9 I bought WinX HD Video Converter Deluxe and was supplied with a faulty activation code. I have been chasing them ever since and I now have a working activation code. I am very pleased with this so thank you for your help

5
Date of experience: Oct 09, 2022
Stella
Shysters sold me an invalid license key…

Shysters sold me an invalid license key and then lied saying it had been activated.

1
Date of experience: Sep 03, 2022
Equi88
Very satisfied!

Very satisfied!I was looking for a trusted resseler for a windows license and after the good reviews I've read about this site I decided to buy from them and couldn't be happier. The service is great, very detailed and fast delivery. Sure will buy from them in the future if needed.

5
Date of experience: Jul 14, 2022
Moira Johnson
Brilliant service and was fully conversant with Windows 11

My contact Prinz was fully aware of Windows 11 and installing Microsoft Pro on my new system. I allowed him to take control of my new system and within 30 minutes he had deleted items that had interfered with the install and i was up and running with the new software.I could not have wished for a better service.Many thanks and a pleasure dealing with you.

5
Date of experience: Jul 02, 2022
Amy W.
Best way to buy a licensed Word 2010

Best way to find a licensed copy of Word 2010. Could be clearer on which language version to download as you need to scroll down and check the tiny flag icons. Need to be careful when cutting and pasting licence key as you need to omit the first few characters in the box or it will not paste into box in Word.

5
Date of experience: Feb 26, 2022
Alaina
Good Service

Always a little sceptical getting software from reseller sites, but my experience with these guys was pretty good. Really helpful through customer chat & email got me through an install error.

5
Date of experience: Oct 23, 2021
Gab_Le_Caribou19
Activation fail - support, what support?

Ordered license for Windows 8.1 (home). arrived in minutes via email.Activation failed (twice) - sent email within minutes with screen grab of activation screen fail, & system spec from winver.Blitz said screen grabs too small (obviously don't know how to use scroll on mouse to zoom in). Resent within minutes.Email to say referred to tech support still waiting over 24 hours later.Tried calling, 2 for english, 3 for tech support - put on hold where all messages are in German, and then line is cut after 3 mins.Situation is unresolved. should be simple to fix.The following from their website doesn't ring true:QUOTE: Since 2011 blitzhandel24 distributes efficient software solutions for organizations, corporate clients, authorities, schools and private individuals. We are a growing company, which puts highest priority on customer satisfaction. With our headquarters in the district of Hildesheim we are known for fair prices and excellent service. Our experts provide customers with specialized support and are always up to date with the latest technology - as is our comprehensive portfolio, which we are constantly expanding. We offer our customers the best possible support: blitzhandel24 is streamed throughout Europe and customers enjoy free telephone support worldwide. In addition, there is a live chat during our opening hours as well as individual Teamviewer clients for remote maintenance, where our specialists set up software or even correct errors. Many customers already place their trust in us. Our advice is transparent and customer-oriented and your purchase is secured by Trusted Shops.Edit: still no reponse from Blitzhandel24, after a week.Edit 2: Case raised with Paypal 5 days ago, still no response. Edit 3: Refunded by Paypal after 14 days!!As so often these days, support is dire, their support claim is far from the truth.Edit 4 - 6 months later Blitzhandel tried to get this review deleted - fortunately I kapt the original receipt, and the screenshpt of the activation fail.If they spent more time giving proper suport, rather than spending tiome trying to get reviews removed they could get a better response.

1
Date of experience: Sep 03, 2021
Wesley Price
Everything has been impeccable

Everything has been impeccable. I can highly recommend this company. Thank you.

5
Date of experience: Jul 25, 2021

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Business Details

  • Blitzhandel24 ist ein Online-Shop, der sich auf den Verkauf von Software und IT-Produkten spezialisiert hat. Das Unternehmen bietet eine breite Palette an Produkten an, darunter Betriebssysteme, Office-Software, Antivirenprogramme und mehr.

    Blitzhandel24 zeichnet sich durch eine schnelle und zuverlässige Lieferung aus. Kunden erhalten ihre Produkte in der Regel innerhalb weniger Stunden nach der Bestellung. Darüber hinaus bietet das Unternehmen kostenlose Fernwartungen und einen freundlichen Kundenservice.

    Das Unternehmen legt großen Wert auf Kundenzufriedenheit und ist stolz darauf, eine hohe Bewertung auf verschiedenen Plattformen zu haben. Kunden loben die schnelle Lieferung, den guten Kundenservice und die fairen Preise.See more

  • email shop@blitzhandel24.de
  • call 08001100077
  • language https://blitzhandel24.de

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