Review Time
I’ve used this flower delivery service a few times before without issue, but my recent experience was completely unacceptable. I placed an order over a week in advance for delivery on 13th Feb, a special Valentine’s occasion, and even contacted the business on the day to confirm that delivery would happen. I was reassured it would.
Nothing was delivered to my partner. When I followed up the next day, I was told the flowers were left with “security and the gate.” Plot twist: it’s a private house with no security, so clearly the delivery was made to the wrong place. I informed them of this mistake, and they claimed it had been “redelivered successfully.” This is not true.. my partner still did not receive anything.
This means I paid for Valentine’s roses that ended up with a complete stranger, and the business has ruined what should have been a special gift. To make matters worse, there’s no way to reorder or get a redelivery because the day is over.
Previous good experiences don’t make up for this level of incompetence. I cannot recommend this service after such a disappointing and careless experience.
I've never experienced service like this before. They went above and beyond to ensure everything was flawless and kept me informed with regular updates. Absolutely outstanding service! The quality of the gifts was impressive; my partner loved the flowers. They are genuinely that good, and I will certainly place another order. A huge thank you to the team; you truly know how to manage a business and care for your customers. I'm extremely satisfied! ❤️
I've never encountered service like this before. They truly went the extra mile to ensure everything was perfect and kept me updated with calls throughout the process. 12/10 Service. The quality of the gifts was also outstanding. My partner loved the flowers. They are genuinely that good, and I will definitely order again. Huge thanks to the team; you really know how to run a business and care for your customers. I'm extremely happy! ❤️
Exceptional service from beginning to end! As an international client sending sympathy flowers, I felt completely supported by the clear and prompt communication, along with thoughtful updates. The representative went above and beyond, showing great care in arranging beautiful flowers for delivery to my special friends. I couldn't be happier with everything; thank you so much!
I needed to send flowers at the last minute to someone and was thrilled to find a service that could deliver locally. I chose the flowers and requested same-day delivery as per their requirements. The lovely flowers were delivered promptly with my message included. I can highly recommend this service.
I placed an order online from the UK for delivery in South Africa. The service was wonderful, and the flowers were stunning, with great attention to detail, unlike the usual offerings from larger companies. The flowers delivered were even more beautiful than the catalogue photo. Thank you for the fantastic experience!
Ordering flowers through this platform was a straightforward and professional experience. No issues, a good selection of flowers, and delivery was as expected. Communication was excellent, and I highly recommend using this service for flowers or gifts.
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We’re Bloomable. South Africa's same-day flower and gift delivery online shop. If you order before 1pm, we'll deliver your flowers or gifts on the same day to destinations all over South Africa, including Cape Town, Johannesburg, Port Elizabeth and much, much more. We are the place you can come to when you want to make someone’s day, spread a little happiness or buy that last-minute gift. We deliver the lushest blooms and the most beautifully crafted gifts same-day nationwide around South Africa. We promise to put our hearts into everything that we do. We promise always to uplift our local South African artisans. And we promise always to be happy - and bloomable. Let’s be friends.See more
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