Review Time
Honestly, Bluehaven Pools were awesome. Super easy to deal with, no stress at all, and the pool turned out better than we imagined. Couldn’t be happier with how it all went. Looking outside is seeing paradise from inside the house. Thank you Blue Haven Pools.
Honestly, Bluehaven Pools were awesome. Super easy to deal with, no stress at all, and the pool turned out better than we imagined. Couldn’t be happier with how it all went. Looking outside is seeing paradise from inside the house. Thank you Blue Haven Pools.
After the initial contact, all smiles and promise everything, it goes down hill. The site "supervisor" came to site on 2 occasions and barely responded to texts or phone calls. The communication was extremely poor. They emailed and rang to get payment days before completion, but crickets when trying to get updates. Told me a plumber would be on stand by to reconnect all the pipes that were damaged but waited 2 weeks for one, as a result all the storm water pipes emptied into the pool and caused a cave in( charged me $4500) to dig it back out and left it all on the side of the pool area, i had to remove it my self.I had to reconnect the sewage my self to be able to use the bathroom. People were just coming in and out when ever they wanted without prior notice. They stockpiled all the dirt in my front yard because of wrong machinery for the job. The tilers tried to force me to get them extra material because they didnt have enough to finish the job, even though i already paid for the material and delivery that was organised by blue haven. Extremely rude. Pebblecrete was washed and left on the street in front of my house i had. To clean it all my self. And now that its done i havent recieved so much as an email as a follow up. So many more minor things, it was honestly the worst experience. I would 100% wholeheartedly never recommend these guys to any one.
I had a great experience with this company. The team was professional, reliable, and easy to communicate with from start to finish. They really cared about the details and made sure everything was done to a high standard. The pool looks amazing and I couldn’t be happier with the result. Highly recommended!
The team made me feel very welcomed and showed me different designs. I love the fact they are able to do a custom concrete pool for my house that fits mine and my wifes budget! Jimmy was very caring about our pre-construction info and kept us in the loop.
We are very happy with our in ground concrete pool. The process of project managing it ourselves was challenging but Roy from the office was very supportive and guided us all the way. With all its challenges we would do it again because the value for money is exceptional.
My pool is complete with the guidance and had work Blue Haven put in for a customer experience outcome, not only did the sales representative Roy give professional advise on the right product and work with us on a price that best fits.Big shout out to the pool builders that completed the pool on time as agreed . Kids are loving the pool. 👍🙏
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Blue Haven Pools is the Largest Swimming Pool Builder in NSW.
Blue Haven Pools provides a fresh and easy approach to building a concrete pool in your backyard. Managed by a vibrant team, delivering a custom designed and well-built pool that is modern, functional and easily approved in as little as 10 days and built in under 12 weeks.
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