Review Time
I was asking about a few very specific coffee machine parts, which were not included for the steam wand assembly I bought. The Support replied very quickly und ended up testing similar parts of another coffeemachine on my steam wand. After finding a way to make the parts fit, they were sent to me free of charge!Additionally I bought multiple parts on this site, and they all arrived like advertised and on time!
Ordered for delivery in the US, waited two weeks for items. Checked shipping regularly. Went to track and it stated "We could not deliver your item. We will try to return it to the sender." I emailed customer service asking what was going on with my package. Their response was; "When this comes back we will make a full refund. Sorry for the hassle." So now I am out two weeks without my espresso machine and I now have to re-order the parts (from somewhere else obviously) and I am also out my $$ (over $85) hoping the refund me when they get their product back (what if it can't be delivered?). They aren't even trying to make this right or make my experience a good one. Didn't offer to resend. Sorry for the hassle.. sorry I ordered from your company. Terrible.
Ordered a Sage 2 way valve but they shipped a 3 way, called 3 times no reply, no response yet to email, really need the part. I guess it’s not a scam as they did ship something but the part shipped very slowly from Ireland and it’s wrong. Should have ordered from the UK 😳
Claim your business profile now and gain access to all features and respond to customer reviews.
Blue Star Coffee has been in the coffee business since 1997 and are based in Galway, Rep. of Ireland.
Located in the lower burren area of Kilcolgan, we are easily accessed by motorway and are 2 hours from Dublin and 30 min from Galway city.
Blue Star Coffee.eu is exclusively dedicated to coffee e-commerce, specialising in home coffee machines spare parts and accessories for resale in the United States, Ireland, UK, Europe and worldwide. We are the main distributors for Caffe Agust coffee and Caravaggio coffee
With over 1900 products available and growing, our mission is to be a leading e-commerce purveyor of all things coffee, to both the home and commercial sector.
Blue Star Coffee.eu specialise in prosumer parts and accessories for major brands such as Ascaso, Gaggia, Rancilio, Lelit, Rocket, Bezzera and LaPavoni.
By importing barista equipment in bulk, enables us to offer coffee shop supplies at the lowest prices in the commercial sector including Cafe, restaurant, hotel and bars in Ireland, UK and Europe.See more
www.aromaromauk.co.uk
audreyschocolates.co.uk
meatsupermarket.com
flaskfinewines.com
budlove.com
thegreenhousepro.co.uk
aldi.com
goodranchers.com
dineindulge.co.uk
thecornishhamperstore.co.uk