Review Time
I ordered 3 items totaling to over $400. The shipping date provided was 2-5 business days, and it has now been over a week. I have sent numerous emails, and have received no reply. The funds were extracted, and nothing more was sent or communicated.
I ordered 3 items totaling to over $400. The shipping date provided was 2-5 business days, and it has now been over a week. I have sent numerous emails, and have received no reply. The funds were extracted, and nothing more was sent or communicated.
I'm honestly very disappointed with this experience. I purchased a T-shirt and didn't open it until around 40 days after delivery, only to find a visible stain on it. When I contacted customer service, they told me their policy only allows returns or exchanges within 14 days - with a maximum of 30 days - so there was nothing they could do.I completely understand having policies, but for an unworn, brand-new $75 shirt that arrived stained, I expected more understanding and flexibility. It's frustrating to feel stuck with a defective product
All of their prices are advertised exclusive of taxes. And so when you go to checkout the price increases dramatically. The Black Friday discount basically enables you to buy the items without the taxes added on. I don’t know who they’re trying to fool, this is how thieves behave. I’m glad I have read the reviews on this page before ordering!
As others mentioned if I could leave NO stars I would. I really wish I would have checked this page before sending them my money. PLEASE listen to others and don't buy anything from them!!!! You can tell that the good reviews aren't even real. The pictures look fake and if you go to the peoples profiles it shows that the only review they've ever left was for blvck. I ordered on July 26th and it says they take 2-3 business days to ship. I haven't even received a tracking number it just says that the label has been created. I emailed them on August 8th and they said they would look into it. It's now August 15th.
Do not buy from this company. My son ordered two items on their website 3 months ago. After a 6 week wait, I emailed them to find out where the items were (the tracking number they provided came up with an error message whenever I entered it into the 17track website they directed me to). They responded saying it's not their problem, as the parcel is with Royal Mail. I contacted my local delivery office as well as the Royal Mail head offices and they have confirmed that the tracking number provided does not exist and is most likely a scam. What a waste of money.
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Experience the black side of life. We're an online store dedicated to bringing you the best minimalistic black products, wallpapers and inspiration to live the Blvck lifestyle.
