Review Time
Worst to zero customer service. You’re lucky if you ever get a response and when you do the responses like they just read something in a foreign language it never makes sense. You go back-and-forth for weeks on end as if you get a chance to do that most likely, they’ll never respond. Nobody cares. Nobody answers and hide behind emails. The supervisor respond. They’re just as bad it all filters down from the top very sad. They just don’t care take your money and good luck, buddy. That’s their attitude.
I received an empty package. The seller (Darielyn Rose Olarve) sent me an empty package that I paid hundreds of dollars. Beware of this person. I will never buy from poshmark ever again as I tried to reach out to them about the issue and they keep coming back with their email telling me to follow these step that I have already done several times and it is very frustrating. On top of that its very infuriating to open a package that is empty making it look like you have receive the items. This is a scam! Who in the world would this to people? Some people are heartless and they deserve to go to hell!
I purchased a Rocawear jacket from this seller, and it was grossly misrepresented. The item I received was completely unwearable. There were rips everywhere — small tears with feathers coming out, a large visible rip on the sleeve, and the lining was completely torn apart.
The listing description and photos were clearly manipulated to hide these flaws. This was not an oversight — it feels intentional and deceptive.
It’s extremely disappointing that so-called “Posh Ambassadors” are allowed to scam buyers like this, and even worse that Poshmark seems to roll out the red carpet for dishonest sellers instead of protecting customers.
I am done with it!
When grossely missrepresented items are sold as goid and clearly manipulated to hide the flows, poshmark shouldn't have 3 days when they don't even get back before that. They are clearly refussing to help anybody! Buyers beware.
@courtniegalindo Coutnie Galindo completely ripped us off. She listed a thin 60s style house dress as an outerwear coat. It had shape so it seemed like a coat but once it arrived it was obviously a dress. It had no inner lining so you cannot even wear it as a thin coat and remove it from yourself out in public because it will show the inside of the fabric and the surger edges. I showed this to posh in my filing for a return but they reused to allow a return. The site harbors el cheapos trying to sell junk and posh allows them to rip people off. NEVER AGAIN WILL WE BUY FROM POSH. DO NOT RECOMMEND IT
i ordered a tie on Poshmark. The wrong tie was delivered. They claim I received it on 2/17 but I didn't get it till 2/18 They make you file a report within 72 hours or you won't get a refund or the correct item. I tried to do so but they went ahead on 2/20 and designated the order accepted when it was not. 'll never order anything else on Poshmark.
I recently had a very disappointing experience as a seller on this platform.
I sold a brand-new dress with the original tags attached. The item was never worn and was carefully inspected before shipment. After delivery, the buyer claimed there was damage and was permitted to return the item. I was then informed that I should have included photos of the alleged damaged area in my listing.
However, the dress was new with tags and had no damage at the time of sale. It is not realistic to expect sellers to photograph defects that do not exist!!!
What concerns me most is that the seller’s position did not appear to be thoroughly considered. As someone who takes pride in accurately describing items and maintaining integrity, this experience was extremely discouraging.
Because of how this case was handled, I have decided to remove my listings and no longer sell on this platform.
I hope the platform will improve its seller protection policies so that future sellers do not experience similar situations.
As a seller, I shipped my item using Poshmark preprinted shipping label and Canadapost lost my item. I contacted Poshmark several times without getting to the proper department. They kept saying that they will escalated the case without futher communication. Eventally they cancelled the sales and I was not being conmpensated. I lost over $800.
Purchased an authenticity guaranteed item that came broken to me. Probably broke during the shipping process because it was put in a minuscule box. Poshmark refused return. I want to know who pays for shipping mistakes? The buyer? This nonsense. This is the 2nd time I received a broken item after authentication. At least do like eBay and make sure to ship in good safe boxe.
It used to be better but now unless you pay extra for promotion your items are not even viewed. It’s a scam that on
top of their prices taken out of your sales you need to pay them more for the promoted closet . It’s a disgrace
Just used this service for the first time and it's been hell on earth. I don't live in the us so the shipping address is my cousin's. Card holder name and profile is mine and yet this people insist is not the same. I've been already charged and they keep f@cking bothering with this issue. Is insane and I don't know how to solve for my purchase to be shipped. Awful.
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