oddmuse.co.uk

4.1
4.1 Based on 21 reviews

Invest in timeless style & quality designed to last As seen in Vogue, Forbes & the Business Insider 🌎 Worldwide shipping...

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Average Rating

4.1

/
5

21 Reviews

5 Star
75%
4 Star
4%
3 Star
4%
2 Star
4%
1 Star
8%

All Reviews

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Review Time

Kim Nave
Odd Muse is a store I shop at frequently. This was the first time I ordered online rather than purch

Odd Muse is a store I shop at frequently. This was the first time I ordered online rather than purchasing in-store. The dress arrived exactly as described, high-quality fabric, a flattering cut, and a perfect fit.

5
Date of experience: Feb 09, 2026
Victoria Devine
I have had a few dresses now from Odd Muse for various occasions and they have all been amazing! Th

I have had a few dresses now from Odd Muse for various occasions and they have all been amazing!
The high quality material is comfortable and flattering and fits true to size. Prices of garments are also reasonable.
Odd Muse are a first port of call for occasion outfits!

5
Date of experience: Feb 09, 2026
Domonique Mcclafferty
The Quality is insane, so well made. The fit is absolutely perfect. So thrilled to add 3 new muse it

The Quality is insane, so well made. The fit is absolutely perfect. So thrilled to add 3 new muse items to my wardrobe, and especially from the Archives. Thanks Odd Muse for providing exceptional quality and fast delivery, once again.

5
Date of experience: Feb 02, 2026
Nuri Montilla
Love the quality of the clothing and customer service by this women-owned brand! I mistakenly ordere

Love the quality of the clothing and customer service by this women-owned brand! I mistakenly ordered two of the same item and I asked if the item could be replaced with a different color, fully expecting for that not to be feasible as the order has already been placed. Thankfully, they were quick to modify the order and grant my request. Tremendously appreciated, both for the kindness and flexibility but also for the urgency and quickness this matter was treated with!

5
Date of experience: Feb 01, 2026
Nicola
I love this brand!

I love this brand!Ordered items in the archive sale and received them the next day - can’t believe how fast the delivery is! It was my first order with Odd Muse, but it won’t be my last. Love the clothes and the service!

5
Date of experience: Jan 31, 2026
Sophie
My dress arrived with marks and pulls…

My dress arrived with marks and pulls on the material. Customer service while professional and responsive offered me a 15% partial refund or to return for a gift card balance once inspected. Disappointing considering the quality I would expect for the prices. I ordered a new dress elsewhere and will sadly pay more to have the dress fixed.

3
Date of experience: Jan 31, 2026
Phoenix Barrett
Best Customer Support I’ve Ever Had

I had an exchange that involved a few moving parts, and the customer support team went far above and beyond. They responded incredibly quickly (often multiple times a day), proactively solved issues before I even had to ask, and were genuinely kind throughout the entire process.I’ve honestly never experienced this level of care or responsiveness from a support team before. What could have been frustrating was completely stress-free thanks to them. Truly exceptional service.

5
Date of experience: Jan 30, 2026
Mia Motekaitis
Immediately responded and fixed my…

Immediately responded and fixed my problems with my order. The team for both e-commerce as well as at the NYC location have been amazing and have made me feel like a valued customer. I will continue to be a customer of this brand.

5
Date of experience: Jan 29, 2026
Nuri Montilla
Top Tier Customer Service

Love the quality of the clothing and customer service by this women-owned brand! I mistakenly ordered two of the same item and I asked if the item could be replaced with a different color, fully expecting for that not to be feasible as the order has already been placed. Thankfully, they were quick to modify the order and grant my request. Tremendously appreciated, both for the kindness and flexibility but also for the urgency and quickness this matter was treated with!

5
Date of experience: Jan 29, 2026
Lizzy Cadman
I ordered a dress to the wrong address…

I ordered a dress to the wrong address and emailed the help team. I got a response from Katie within a few hours and she corrected the mistake. Great customer service and very friendly staff.

5
Date of experience: Jan 29, 2026

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