yamahamusiclondon.com

4.4
4.4 Based on 140 reviews

Visit Yamaha Music London online or in-store for a full range of Yamaha musical equipment: pianos, keyboards, guitars, drums, orchestral musical instruments and much more!...

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Average Rating

4.4

/
5

140 Reviews

5 Star
77%
4 Star
6%
3 Star
4%
2 Star
3%
1 Star
10%

All Reviews

Filter Reviews

Review Time

CB98
Disappointing experience with my order

Ten days after placing an order intended as a Christmas gift, I called and was informed that there was no record of my transaction. They promised someone would contact me within 48 hours, despite having my payment for a full ten days. Clearly, the product will not arrive in time for Christmas, if it arrives at all.

1
Date of experience: Dec 22, 2025
Stella Morgan
Outstanding service

Delivery was incredibly fast, and the transaction was seamless. I will definitely use this service again.

5
Date of experience: Dec 14, 2025
Mixed experience with my order

I ordered 4 items but only received 2. It wasn't until I called that I learned the others were out of stock, despite the website indicating they were available at the time of purchase. They issued a prompt refund, but the initial experience could have been better. I may hesitate to order again.

3
Date of experience: Dec 14, 2025
August Harris
Frustrating experience with order

After 10 days of waiting for what was meant to be a Christmas gift, I discovered there was no record of my transaction when I called. I was promised someone would contact me in 48 hours after they had my money for 10 days. Clearly, the product won't arrive in time for Christmas, if at all.

1
Date of experience: Dec 12, 2025
CS82
Smooth transaction and timely delivery

Everything went smoothly, and the items arrived promptly. No issues whatsoever.

4
Date of experience: Dec 11, 2025
DC35
Prompt delivery

Delivery was very prompt, and the quality was good.

5
Date of experience: Dec 10, 2025
Nate
Unsatisfactory order confirmation

I did not receive an order confirmation, so I placed an order with another seller. To my surprise, my order arrived, forcing me to cancel the other one. There was no receipt included, so I had to request one. This was quite disappointing.

3
Date of experience: Dec 10, 2025
Ellwood W.
Outstanding service experience

The staff were very helpful when I requested expedited order fulfillment. Delivery was very efficient, and the piano is beautiful. Thank you!

5
Date of experience: Dec 09, 2025
Bertrand
Order and delivery rearranged efficiently

My order and delivery were rearranged quickly.

5
Date of experience: Dec 09, 2025
Sunify22
Top-notch experience

Extremely quick service. Excellent communication. Items arrived ahead of schedule, and the quality was outstanding as always.

5
Date of experience: Dec 09, 2025

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