Review Time
It was one of the best purchases and without a doubt something that everyone needs in their car they are worth the wait as much as the price and the attention they give us Boslla I was very satisfied with their attention I hope they grow more
Ha I ordered headlights & got them I was happy so I decided to do the rest of my car with boslla led lights I ordered parking led light there fine I ordered number plate lights there fine I ordered 2pks of turn signal lights in total 4 put in my car model & the pitcher of them were correct so I ordered the but when I got them I was sent the wrong light's So I reached out to customer service 1st email waiting 24 hours no reply so I sent 4 more emails over 5 days no reply then I decided to fill in boslla return & exchange reason they don't have on there option received wrong items so I said don't fit no reply so I filled another return exchange over 6/7 day's of emails now I receive please share my experience with Boslla is it because IAM in Australia I payed nearly $80au fo be sent the wrong item IAM so angry & disappointed.When I bought my headlights I asked a question & within 2hours I had a reply.So IAM thinking IAM being ignored for 30 day's & then they can say sorry it's a 30 day exchange ha & to make thing's more my friends & family asked where I got my led lights from I said don't bother better off buying something in Australia as this family company doesn't give a sh.. about there customers So that's my feedback & the way I feel I wanted to put it bluntly but I Dec to be calmer about this but IAM very anyoned no reply & there asking about feedback.Even if they reply now I feel like sending all of there product back 😞😞😞😞😞😞😞 7 day's of anger.
Boslla's response to me is slightly different than the response that they sent to Trustpilot. the following is the last part of their response to me."...Now we would like to matter further and assist you with a replacement. For the new order of 9005 LED bulbs, you mentioned that one light bulb can't connect to the socket, you tested this bulb on the passenger, and the driver's 2 sides all can't connect. But another bulb connects to the 2 sides all can connect, right?Could you provide us with the connect plug of the 2 new bulbs for inspection? We would to help to confirm whether there is a problem with the bulb plug.If confirm it after we'll send you the new replacement ASAP, it can work it for you?"They actually want me to remove a perfectly good connector from my car and send it to them to evaluate it to see if it is bad rather than me sending them their bulb to see if it's bad. Once again an unreasonable response so that they don't have to honor a warranty.I am done dealing with these people since it is a waste of time and money. Truly a company that refuses to check their parts to see if they can fit the application. Cutting a connector that works perfectly fine off my car to see why their bulb doesn't fit is absurd.
I recently wrapped my headlights and fog lights with yellow transparent vinyl with LEDs installed to get that amazing 3000k yellow I wanted but of course that will NOT pass inspection (which was due) but I didn't wanna go back to dull 6k white LEDs and I wasn't gonna rewrap my headlights after removing them just for one day, to pass state inspection. That's when I came across these Tricolor bulbs that gave me the option to switch from 6500k to the 3000k I love! I purchased the H13s for my headlights and the H10s for my fog lights. The 3000k is still my favorite of the 3 colors but the 6500k is INSANELY BRIGHT!!! On the interstate at night the 6500k literally lights up all 4 lanes! I did have an issue 3 days after installing them. One bulb would not switch colors. So I contacted customer service and the sent me a new bulb and ballast/driver. LOVE THESE BULBS and the great customer service.
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BOSLLA is the world’s first multi-color LED headlight bulb that works perfectly in rainy, foggy, snowy, and sunny weather. We provide not only safe driving but also fun driving at night.