Review Time
This was my second order, and I've now lost more money due to a supplier problem. Six weeks later, I feel scammed and have to pay again. I have all the evidence showing the scam, but the support team advised me to contact my bank for a refund, which isn’t possible with a bank transfer.
I initially placed an order for one item and received it without any problems. However, after sending £1000, I have not received anything in return and have not received responses to several messages. I have reported this to the authorities, and the bank is also investigating as multiple customers are experiencing the same issue.
Steer clear of this company at all costs. I ordered trainers at the beginning of November, and it took three weeks just to inform me they were out of stock. Now, in mid-January, I still haven't received anything. I've requested a refund, but they only offer exchanges if I'm unhappy with the goods. I've received no updates despite my weekly follow-ups. The customer service is appalling, and I'm nearly £200 down.
I initially placed an order for one item and received it without issues. However, after sending £1000, I received nothing and have had no responses to my numerous messages. I've reported this to the authorities, and my bank is investigating as multiple customers are facing the same issues.
I ordered a jumper in November and, after waiting three weeks, contacted them to check the status since it hadn't been delivered. After a few days, I received a reply stating it was out of stock, which I wasn't informed of at the time of order. It's now January, and despite trying to reach out via WhatsApp and email, I've received no response or item!
I ordered an item only to find out it was out of stock. I made an alternative choice, but they ignored me. I placed my order on December 19th and have received nothing in return. They essentially stole my money. I sent multiple messages with zero responses. The customer service is nonexistent, and there’s no accountability. Completely unacceptable. Avoid this company.
I placed an order in November for over £600 and still haven't received any items. I attempted to cancel the pre-orders but was told I could only receive store credit, not a refund. Every item was promised to be in stock, only for them to later claim otherwise. This company owes me a significant amount and ruined my Christmas! I’ve reached out multiple times, and they just brush me off. One word: thieves!
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