Review Time
Expensive with poor customer support. I didn't realize I had missed my last two orders due to moving. Before relocating, I notified them to update my address. They did change it for that order, but then sent the next two to my old address, so I never got the products. When I brought this up, they claimed it wasn't their fault for not knowing I was on a subscription model and that my address wasn't updated for future orders. Seriously? They have my order information and know I'm subscribed. Why would I update my address once and then revert back after moving? Additionally, their response time is about a week for each email. Overall, I’ve spent hundreds on this service for a product that costs around $0.10 elsewhere. They have huge profit margins but offer terrible customer support.
The prices are exorbitant and the customer service is lacking. I didn’t realize I had missed my last two orders due to moving. I had previously informed them about my address change, which they updated for one order, but then they sent the next two to my old address, leaving me without the product. When I reached out, they claimed it wasn’t their fault they didn’t know I was on a subscription plan, suggesting my address wasn’t updated for future orders. It’s baffling; they have my details and know I’m subscribed. Why would I only change my address once and not for subsequent orders? Additionally, they take about a week to respond to emails. I’ve wasted hundreds of dollars on this service for a product that costs about $0.10 elsewhere. They have high profit margins but offer terrible customer service.
Terrible company. I received an empty box along with another containing missing parts. I attempted to reach out but received no response—avoid purchasing from them. I regret not checking the reviews beforehand as this seems to be a recurring issue. I've been scammed.
After keeping my partner awake many nights due to snoring and trying various devices, I found something effective. It helps me breathe through my nose at night and greatly improves my sleep. The only downside is that it sometimes leaves marks on my nose due to a slightly hard edge, which can rub while I sleep.
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