brightbuy.online

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1 Based on 141 reviews

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141 Reviews

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1 Star
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Jason Lane
Wish I could give zero stars ordered a drone from them,finally received after waiting over 30 days,b

Wish I could give zero stars ordered a drone from them,finally received after waiting over 30 days,but guess what not even the drone I ordered,I sent them picture of what I received and what I ordered,and they keep replying that I got right one,They are scammers will never buy from them again sent them pictures of my purchase order and what i received and they say that its the right product complete scammers

1
Date of experience: Mar 01, 2026
RhondaJim Jensen
Total scam. Advertise a product they knowingly don’t carry. Sent wrong item. Refuse to refund $91

Total scam. Advertise a product they knowingly don’t carry. Sent wrong item. Refuse to refund $91, sighting you only have 7 days from arrival of product to return them. They were a Christmas present (took over 6 weeks from date ordered to receive them), so by the time they were opened, the 7 day deadline had passed. DO NOT ORDER FROM THEM. THIEVES.

1
Date of experience: Feb 17, 2026
chattykathy Wohlrabe
FRAUD!! Buyer beware, company offers one thing and you don’t get what you ordered. I also ordered t

FRAUD!! Buyer beware, company offers one thing and you don’t get what you ordered. I also ordered the Rhino auto retractable ratchet strap and wound up with un unretrackable 1” strap with no hooks. Contacted them and they wanted to give me a 30% discount for them not sending me what I ordered. So I went through PayPal for a refund and they say I have to replace the item to Asia at my expense! DO NOT PURCHASE FROM THIS COMPANY!!

1
Date of experience: Feb 10, 2026
Andree Lynch Weger
What a scam. Ordered a ladies 2 pc lounge set, supposed to be from Nordstroms, what I got was very l

What a scam. Ordered a ladies 2 pc lounge set, supposed to be from Nordstroms, what I got was very low quality, poor quality fabric, set worth about $5.00, not the $59.95 I paid. No real company contact info, the address given is a fake house in GA. Will contact my credit card company.

1
Date of experience: Feb 09, 2026
Dan Hendricks
Ordered four retractable loading straps for $94.00. Weeks later I get four poor quality retching st

Ordered four retractable loading straps for $94.00. Weeks later I get four poor quality retching straps without any hooks. Their explanation was that what I ordered was discontinued, and if I was not happy with what they sent I could get a 30% OFF on my next order or return them to China at my expense. After numerous emails back and forth with their "customer service center" in California. Nothing was resolved.
DON'T BUY FROM THIS SCAM.

1
Date of experience: Feb 04, 2026
Archibald Anderson
Steer Clear! Deceptive Practices!

Steer Clear! Deceptive Practices! If I could give a lower rating, I certainly would. I purchased these as a Christmas gift, and it took a couple of months to receive them. They just arrived today. I ordered self-retracting ratchet straps, but instead, I received low-quality standard hand ratchet straps. Be cautious with this service!

1
Date of experience: Jan 15, 2026
Butch Anderson
Serious concerns with the order

I encountered three major issues: the product was represented in a way that suggested a different quality, which it did not meet. The color I received was gray instead of the beige I ordered. Additionally, the delivery took an entire month, with over two weeks just to receive a tracking number from a carrier overseas. Once it was handed off to a local carrier, I had no updates on its whereabouts, leaving me to wonder if I had been scammed.

1
Date of experience: Jan 12, 2026
Frank
Disappointing experience with the order

I share the same frustration. I placed my order over a month ago, and it finally arrived just 10 minutes ago. I was under the impression I ordered retractable ratchet straps. Like many others, I received a very cheap version without hooks. While most reviewers seem to have received a set of four, I only got one for $94! This feels like a scam!

1
Date of experience: Jan 06, 2026
Wells Barnes
Complete scam, avoid at all costs

This is a total scam. I waited 45 days for my order, and what I received were cheap straps that weren't retractable as promised. I could have purchased similar items at a local store for much less. I regret ever buying from this service. I should have realized that ads on social media are often unreliable. I've been misled before and definitely won't be ordering from them again.

1
Date of experience: Jan 05, 2026
Arda Patterson
Extremely disappointed. I feel deceived.

I'm very disappointed and feel deceived. I spent $75 on a $5 ratchet, and it feels like a scam. I strongly recommend against buying from this service!

1
Date of experience: Dec 30, 2025

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