Name: brilliant.org
Telephone: 000000000
Rating: 4.4

Wayne Sigurdson Guest

I was very impressed the customer service. I felt they went beyond what was expected and provided

I was very impressed the customer service. I felt they went beyond what was expected and provided outstanding service.
The app itself works great and is a boon for visual learners.

Date of experience: Feb 28, 2026

Qing Bill Wan Guest

2 weeks ago

Brilliant.org charged me for annual subscription without notice, and refused a refund. And even canc

Brilliant.org charged me for annual subscription without notice, and refused a refund. And even canceled our subscription. Support won’t help. Shady behavior. Never buy annual subscription”

Date of experience: Feb 10, 2026

CAS487 Guest

3 weeks ago

If I could give 1/2 star that would be awesome. This company is a total rip off. They charged me f

If I could give 1/2 star that would be awesome. This company is a total rip off. They charged me for something I never purchased. I have no account with Brilliant and they won't refund me unless I sign on to my account. Of course, yet again I do not have an account with Brilliant. Customer service on refunds deserve a ZERO!!!!!!

Date of experience: Feb 05, 2026

SS68 Guest

2 months ago

A recent highlight in my life that brings warmth to my thoughts.

This has truly been one of the best experiences for me lately. It keeps my mind engaged and revitalizes a lot of knowledge that was previously forgotten. I'm not using it for educational purposes just yet, but it's incredibly enjoyable. Moreover, the method is fantastic! It's significantly more entertaining than traditional lessons.

Date of experience: Dec 10, 2025

Shambhala Warrior Philosopher Guest

4 months ago

One happy kid.

One happy kid.Great app n customer service. Thanks to Maria for the assistance.

Date of experience: Oct 30, 2025

tyler white Guest

4 months ago

Customer service

The customer service was very helpful even for my unreasonable request and they got my problem resolved quickly and nicely even though I was being difficult with them.

Date of experience: Oct 28, 2025

Katya Guest

4 months ago

Log in issue

I had to resolve issue with log in. Sandy from helpdesk was professional and resolved my problem very quickly.

Date of experience: Oct 28, 2025

Kaja Htz Guest

4 months ago

they don't warn you about the renewal…

they don't warn you about the renewal at all and the app is not worth the money - you can learn much more from free youtube videos

Date of experience: Oct 27, 2025

Paul McClafferty Guest

4 months ago

Had some trouble logging in because of…

Had some trouble logging in because of a mistake on my part. Made contact and problem resolved over a few emails. I would never have spotted my error.

Date of experience: Oct 27, 2025

Nick Guest

4 months ago

After ending a trial subscription get charged 116 euro

I had gotten a trial subscription via a content creator's promo code for a free year. After having decided I liked the service but didn't want it to continue next year I cancelled my subscription so that I wouldn't forget about it and it would run out on the renewal date which was on the 26th of October 2026. Shortly after on the 26th of October 2025! a whole year before the supposed renewal date I was silently charged 116 euro on my paypal account with no mention from Brilliant, no notification, no email nothing at all. There's no mention of any cancellation policy on their website or app that I could see and it seems strange to be charged for ending the renewal on a trial subscription anyways. I have contacted their support and hope the issue will be resolved soon but its honestly appalling for an otherwise decent service to pull such scummy tactics.