brilliantbikes.co.uk

5
5 Based on 41 reviews

Originally we started selling online because we were fed up with waiting a long time or paying too much for postage when ordering our bike spares and accessories. We then started specialising in Brompton spares and accessories and now have a full service...

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Average Rating

5

/
5

41 Reviews

5 Star
98%
4 Star
2%
3 Star
0%
2 Star
0%
1 Star
0%

All Reviews

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Review Time

virustheo56
An outstanding online shopping experience!

I have never had such an exceptional online shopping journey with this service. After years of buying from various sellers, they consistently find small but impactful ways to show appreciation for their customers. Truly a remarkable organization worthy of five stars. Keep up the fantastic work!

5
Date of experience: Dec 29, 2025
Ælfweard
An unparalleled online shopping experience

I have never had such an exceptional online shopping experience as I did with this company. After years of purchasing from various sellers, they consistently find small yet meaningful ways to show appreciation for their customers. Truly a remarkable organization deserving of five stars. Keep up the excellent work. Many thanks!

5
Date of experience: Dec 28, 2025
Jerome F.
Outstanding service for spare parts

I recently bought a new pedal after the old one broke. I ordered it before midday yesterday, and by today, the new pedal arrived, making both the bike and its owner very happy. Choose the right shop, and you’ll receive outstanding service!

5
Date of experience: Oct 22, 2025
Alfred Patterson
Brilliant is an understatement

Amazingly good service. They supplied parts for an old, outdated bike. The speed and quality of communication were the best I've experienced. Great pricing and incredibly fast delivery.

5
Date of experience: Oct 20, 2025
The finest customer experience I've had

This is the best customer experience I have ever encountered with online sales. I have been shopping with this company for years, and they still find little ways to make me feel valued. Fantastic organization, five stars. Keep doing what you’re doing. Thanks!

5
Date of experience: Sep 23, 2025
Bubby Bell
That's the way to do it

Incredibly fast delivery at no extra charge and very competitive pricing. Excellent service!

5
Date of experience: Sep 15, 2025
Chance
Exceptional!

I feel compelled to review this aptly named company. My recent order was flawless, and as a new bike owner, I truly appreciate the fantastic instructional videos available. As a female cyclist eager to learn more about maintaining my bike, I will be supporting this company with my future purchases. I hope to visit their physical store someday. Truly a remarkable company!

5
Date of experience: Aug 27, 2025
Rendell Clark
The ideal online shopping experience

This is how online shopping should be: an easy-to-navigate website, quick delivery, help when needed, and all in a friendly manner. Thank you!

5
Date of experience: Aug 22, 2025
Darby Barnes
Great prices and speedy delivery

Beyond the fantastic instructional videos available, the website has nearly everything you need for your bike. I've placed three orders so far, and each came with excellent email communication regarding order receipt and dispatch. Every order arrived the next day, always with a handwritten 'Thank You.' This company has a wonderful feel-good factor, and I'm sure I will continue using them for a long time.

5
Date of experience: Jun 27, 2025
P0lo3883
Efficient delivery system

I reached out for information yesterday and received a quick, clear response. I placed my order yesterday afternoon, and it arrived this morning at no extra charge.

5
Date of experience: Jun 12, 2025

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Business Details

  • Originally we started selling online because we were fed up with waiting a long time or paying too much for postage when ordering our bike spares and accessories.

    We then started specialising in Brompton spares and accessories and now have a full service bike shop offering Sales, Service and repair of all types of bicycles - but still focusing on Brompton

  • email hello@brilliantbikes.co.uk
  • call 08007561284
  • language https://brilliantbikes.co.uk

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