Review Time
My experience with the service has been deeply unsatisfactory. I placed a deposit on an imported project on 15/08/2023, expecting to receive it within two months. Summary of Issues: Broken Promises: I was later informed via phone that parts were being ordered and work was starting on the preparation, indicating that the two-month timeline was still possible. Communication Breakdown & Cancellation: When I sought an update, I was informed that my original contact had left, and my emails were being ignored. Eventually, a manager responded, unilaterally canceling the sale, claiming the project was deemed "unviable" due to frame and fork issues. This contradicted the earlier assurance that work was beginning. Refusal to Provide Proof: I immediately asked for evidence of this alleged damage, which was not visible during my initial inspection. Six days later, I have yet to receive any response or proof. Deposit Still Held (Financial Issue): Despite the manager stating, "I will refund your deposit from the website," six days have gone by without the return of my £99.00 deposit. They have canceled the agreement and are holding my funds without justification or communication. The service has shown severe internal disorganization, a lack of honest communication, and unprofessionalism by retaining my money after terminating the sale. This represents a significant failure in customer service and financial management. I strongly recommend avoiding this service.
My experience with the company has been extremely disappointing. I placed a deposit on a project motorcycle and was promised it would be ready in two months. However, I later received a call stating that parts were being ordered and work was beginning, suggesting the timeline was still on track. When I sought an update, I learned that my original contact had left, and my emails were ignored. A manager eventually canceled the sale, claiming the project was 'unviable' without providing any proof of damage, which I had not noticed before. Despite a promise to refund my deposit, it has been over six days and my funds are still unreturned. This situation highlights a serious lack of organization and professionalism from the company, as they have failed to communicate effectively and retain my money after terminating the sale. I would strongly advise against engaging with this service.
I visited the bike dealership recently and had a wonderful experience! The staff were incredibly helpful, especially in explaining everything to me as a beginner. They provided honest insights about various models and brands, which I appreciated. If you're looking for your first motorcycle or scooter, I highly recommend speaking with the team here—they really know their stuff!
I had a fantastic experience with the company, especially with the assistance I received on my second-hand motorcycle purchase. The bike is in excellent condition, and they made sure everything was perfect, including new tires and other essential parts. I am truly impressed and would not hesitate to buy from them again!
I recently bought a motorcycle from the company and found the team to be efficient and friendly. They provided excellent service, particularly when I faced challenges with a third party. I am very satisfied and would definitely recommend them to others.
I was impressed by the variety of bikes in the showroom and found the staff to be extremely helpful. They carefully explained all the necessary features and benefits, making my decision much easier. I ended up purchasing a bike and feel confident in my choice!
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