Review Time
I rang BRL on a Sunday morning. Left a message to say my boiler needed re-pressurising. Andy rang back within 10 minutes. Tried to sort it out over the phone, but unfortunately I was unable to do it myself. Andy arrived within 20 minutes to sort it.Thank you for your very quick response. Andy was polite and helpful. Thanks again. Arlene
We have been renting through the Bristol Residential letting Co for a couple of years now, and our letting agent Freya has been the absolute best! Anytime we had a problem Freya has been so helpful and lovely - we totally feel so lucky to have her as our agent - thank you so much Freya! :)
I have just left a tenancy with Bristol Res Let and have had a highly positive experience. All estate agents we have interacted with have been incredibly kind and helpful throughout, in particular Aimee, who has always been fast and reliable with dealing with problems in our property and supported us in getting our full deposit back, which we are extremely grateful for. Would definitely use Bristol Residential Letting again and would also highly recommend to friends and family.
We have been letting our flat through Bristol Residential Letting for three years and are very pleased with the level of service from them. Aimee has done a brilliant job in all aspects of the letting management. She is highly efficient and professional, always quick to respond in any issues, and act to resolve them. A big thank you to Aimee and the whole team!
This was the first estate agents I went into, there was a gentleman who was incredibly helpful and sent me the details of the only available property via email and told me if im interested to just call them. I went into a few other estate agents and decided to go back, the gentleman wasn’t there however these 2 snobby women were, Amy Forsyth who lied about her name and said her name was Amy shepherd, as well as Amy Garrod who I was originally meant to be speaking to, the second I mentioned I was on benefits and had been signed off due to mental health problems and was currently homeless living in a hotel fleeing domestic violence I was met with the utmost disrespect, being told that although I’d been accepted for the Bristol city council deposit bond scheme (rent in advance and deposit) and although im on both PIP AND universal credit that I “dont earn enough” to rent a £1000pcm property, as I earn £20,988 Annually instead of £30,000. I was also told that they dont accept rent in advance. Luckily I was with my P.A (adult social worker) from Bristol City Council who was there as witness. The gentleman before didn’t mention any of this and neither did the 7 other estate agents I visited, I will be making an official complaint as I feel this is blatant discrimination. Mental health for one is a protected characteristic. During a housing crisis? Putting so many barriers in the way of a 21 year old trying to flee abuse…. Absolutely disgusting. The attitude, arrogance and the way I was spoken too is exactly what is wrong with the system.
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The Bristol Residential Letting Co is an independent letting agency that specialises in lettings and property management and deals exclusively with properties located in Bristol. Focusing purely on the Bristol rental market we are able to provide our tenants and landlords with an unparalleled level of local expertise.
By choosing a local independent company with high street offices, our customers get to work with a team of professionals who are easily accessible, are able to make decisions quickly and who really care about the people and properties they look after.
As members of the Association of Residential Letting Agents (ARLA) we are fully regulated, have client money protection and by being members of The Property Ombudsman can offer our customers complete piece of mind. See more
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