Review Time
Yves was amazing! I purchased a set of springs that weren’t in stock and Yves, was able to offer a substitution and see me through the order. He definitely went above and beyond and made my very first order with you a piece of cake. 10/10 experience. Thank you!! 🙏🏻
Well to be honest it was unfortunate that the item I ordered was discontinued, however, Yves, one of the order management specialists helped me out and just her response time and professionalism helped me out a lot, gave me solutions of other parts and just overall makes me want to be a long term customer with redline.
YVES IS MY GUYYYY OR GIRLLLL OR PERSON!!! Super helpful and very responsive!! Thank you so much!!! I was able to get what I needed very quickly after hearing that what I originally ordered was currently unavailable, which wasn’t redlines fault. Yves sent me different options of same/better quality items for around the same price and was able to quickly exchange my order to ensure I get what I needed as quickly as possible!! Thank you again!!!
Great order management helped me a lot with parts needed for my car and have great service in all departments. Be Yves was the person that helped me with that part I needed for my car and helped me get also gave me many updates on my package. Will keep buying from redline 360 for all my car parts.
Unfortunately the product I wanted was out of stock, so Yves helped offer me multiple other options (which most were also out of stock) & was super quick and responsive. He was very friendly and helpful during the whole process and made it very simple and easy.
The part I ordered turned out to be out of stock with a restock estimated for a few months out. However, Yves sent me an email and let me know there was another color variant of the part in-stock, and she was able to switch my order for that variant instead. The process was very easy and she was quick to respond, so the part was able to ship just as quickly. I am very happy with the customer service that Yves provided and I’m excited to receive my new quick release!
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