britishironworks.co.uk

4.4
4.4 Based on 41 reviews

...

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.

Average Rating

4.4

/
5

41 Reviews

5 Star
83%
4 Star
0%
3 Star
0%
2 Star
5%
1 Star
12%

Filtered Reviews

Filter Reviews

Review Time

Ciarán Smith
Excellent service on an online purchase

We purchased some ceramic cups from the British Ironworks Centre online, and one of them was damaged in transit. The company did not quibble and quickly responded and sent me a replacement. Excellent 5star customer service!

5
Date of experience: Apr 18, 2024
Arabella W.
Aspen and Bluebell

I ordered Aspen and Bluebell (deer sculptures) from the online shop and love them! They look fantastic in our garden. They turned up quickly and were well packaged. I would recommend!

5
Date of experience: Apr 01, 2024
Glenda Price
We came up with a disabled group

We came up with a disabled group, they absolutely loved the experience. All the staff were very friendly and helped with any questions we had.

5
Date of experience: Mar 26, 2024
Eddie Harris
What a fantastic place

What a fantastic place, so much to see and do, lovely for the kids to have a run around and see all the amazing art work. The shop is beautiful and the afternoon tea is out of this world. Highly recommend

5
Date of experience: Mar 23, 2024
AC64
Absolutely love this place

Absolutely love this place. We go quite often and it's amazin value for money! Always something new to aee eaxh time we go! We love seeing all the amazin sculptures. And the cafe has amazin food! Love the extinction trail!

5
Date of experience: Mar 16, 2024
Bram Scott
A fantastic day out

A fantastic day out and very helpful staff, thank you

5
Date of experience: Mar 15, 2024
sam_law85
Quality all the way!!!!

Unlike many of the reviews on here mine isn't about a visit to the company, rather my experience with my purchase. From start to finish I had nothing but a very positive experience with British Ironworks, depsite there being a very minor problem with the goods I ordered. Having cause to make contact with the company following delivery of my order I found that I received extremely prompt, helpful and positivie responses such that my minor issue was resolved very quickly and more than satisfactorily. The quality of their products is excellent and the service received first rate. Look no further than British Ironworks - you won't be disappointed.

5
Date of experience: Mar 05, 2024
Colby Adams
Oh Dear!!

I must preface this review by stating that I hate giving bad feedback. However, on this occasion we believe that it is more than justified.My wife & I visited with our 4 young grandchildren during half term, along with one of our daughter in laws.Our 8 year old grandson had warned us that it was not a pleasant experience. But we, sadly, chose to ignore him.On arrival we were confronted with over spill parking, which wouldn't have been a problem normally. However, on this occasion the ground was sodden & many vehicles, once driven onto the grass, were finding it very difficult indeed to get off! ( there was a sign which told people to park leaving two wheels on the hard surface, but this wasn't in a prominent enough position).Once out of the car the next problem was a lack of appropriate directional signage. Having purchased our tickets & parking we stumbled into what appeared to be a shop & only exited via a fire door, after having asked a member of staff!The 'map' provided did absolutely nothing to assist us, as we struggled to work out an obvious & logical way to see all of the exhibits.I eventually resorted to asking a member of staff to assist. He told us to revisit the ticket area, go through the shop & passed a large white marquee! Needless to say this proved completely fruitless and we ended up having to exit again via the fire door, which was now propped open!!We eventually figured out that you effectively had to risk walking on or by the exit road in order to view the exhibits. This would be dangerous at anytime, but with 4 young children in tow it was extremely difficult to say the least.On the topic of 'dangerous', a word of warning with regard to many of the exhibits. By their very nature they consist of metal, but I couldn't help but notice that far too many appeared to have sharp points & edges, which could, given the conditions underfoot, have proved deadly to anyone who was unfortunate enough to fall/slip in their direction ( one very large axe head in particular was at the perfect height to skewer a child!).We lasted just over an hour, which for the £26+ spent was not, in our collective view, good value for money or indeed the pleasant half term experience that we had been looking for.Lastly, I note that the parking voucher states that 'all proceeds go to grounds care'. I take it that does not include the 'surface' of the over spill car parking?!

1
Date of experience: Feb 14, 2024
Clark Long
Such a great day out for all ages

Such a great day out for all ages - lots of interesting sculptures to see and great value for money. I would highly recommend it.

5
Date of experience: Feb 13, 2024
Sylvester
Great afternoon out for the family

Great afternoon out for the family. My son loved hunting out all of the superheroes! The cafe and shop are definitely worth a visit. So much to see and taste and the staff are extremely friendly.

5
Date of experience: Feb 10, 2024

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More