Name: broadbandgenie.co.uk
Telephone: 01223297862
Rating: 4.3

Barb Sanders Guest

Good experience

I recently had the pleasure of using Broadband Genie's services to explore and select a new broadband plan, and I must say that my experience was nothing short of exceptional. From start to finish, Broadband Genie proved to be an invaluable tool for simplifying the often daunting task of choosing the right broadband provider.One of the standout features of Broadband Genie is its user-friendly interface. Navigating through the website was a breeze, thanks to its intuitive design. The process of entering my location, preferences, and requirements was straightforward, and within moments, I was presented with a list of tailored broadband options that met my needs. The clear and concise comparison charts allowed me to easily assess the different plans, taking into account factors like speed, cost, and contract duration.What truly set Broadband Genie apart was its comprehensive and unbiased information. Each plan was accompanied by detailed explanations, ensuring that I fully understood the terms and offerings. This transparency was incredibly reassuring, and it saved me from the confusion that often accompanies deciphering complex telecom jargon.The real-time availability checker was another standout feature. It provided accurate information about the availability of plans in my area, preventing any disappointment later in the process. Additionally, the customer reviews and ratings section offered valuable insights from fellow users, helping me gain a better understanding of the actual customer experience with various providers.One aspect that left a lasting impression was the convenience of the switching process facilitated by Broadband Genie. With just a few clicks, I was able to initiate the switch to my selected broadband provider. The website even provided step-by-step instructions, making the transition hassle-free and ensuring that I didn't miss any important details.In terms of customer support, Broadband Genie excelled once again. Their support team was responsive and helpful, promptly addressing my queries and offering guidance when needed. This level of customer service further solidified my trust in the platform.In conclusion, my experience with Broadband Genie was incredibly positive. The platform's ease of use, transparent information, and seamless switching process make it an invaluable resource for anyone in search of a new broadband plan. Broadband Genie's commitment to simplifying the selection process and empowering consumers with knowledge truly sets it apart. I wholeheartedly recommend Broadband Genie to anyone seeking a stress-free and informed broadband plan selection process.

Date of experience: Aug 21, 2023

Austen B. Guest

2 years ago

Genie magic 😁

Simple, straight forward, no catches on rewards, like further purchases needed etc 🙂

Date of experience: Aug 21, 2023

prisixix16 Guest

2 years ago

BEWARE!!

BEWARE!!! I took out a BT broadband package through BroadbandGenie which was supposed to give a £50 Amazon voucher + £110 prepaid mastercard from BT which I could claim through BT rewards. Neither of these have happened and my rewards account is still empty. I would not recommend purchasing a broadband package through BroadbandGenie!