broadbandgenie.co.uk

4.3
4.3 Based on 201 reviews

We are Broadband Genie - the UK’s most trusted independent, unbiased broadband experts and comparison site. We launched in 2004 and our tools have saved hundreds of thousands of people time, money and stress, whether upgrading their broadband connection, ...

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Average Rating

4.3

/
5

201 Reviews

5 Star
78%
4 Star
3%
3 Star
3%
2 Star
2%
1 Star
14%

Filtered Reviews

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Review Time

Petra Maier
…nothing

Fine......

1
Date of experience: Nov 10, 2024
Nicole C.
What they say they can deliver and what they do are two different things!

I put in my address and postcode and received many recommendations, only to find that none of them applied. Apparently, there is no service available at my address.

1
Date of experience: Nov 04, 2024
Chocolat231
The world’s worse

The world’s worse, just like second hand car dealers. I made a simple enquiry that I ask for on email . I’ve received between 5/10 phone calls daily for the last few days. I even blocked there numbers and they just use another number, Dreadful dreadful company.

1
Date of experience: Oct 28, 2024
Jaxon Bell
great

worth to use it!

5
Date of experience: Oct 08, 2024
pabenoit15
Although this speed check was fast the…

Although this speed check was fast the results for companies prices was totally incorrect because they don't ask for address, only postcode.

1
Date of experience: Aug 19, 2024
Leila Howard
The deal was 50 pounds but they took it…

The deal was 50 pounds but they took it out for 57 pounds. I have been their customer for almost 18 years. This is nothing but robbery.l wanted to council line they charged 35.35 each month then l can council line 😡😡😡

1
Date of experience: Aug 13, 2024
Becki Wilson
No Voucher

Signed up with Shell Broadband on the pretence of receiving a voucher. Chased this up after hearing nothing after a couple of months of the service. Got an email reply from a Charlotte saying this usually takes 90 days. This was in July 2023 and we're now in May 2024I can only assume this is a scam or you're forced to jump through numerous hoops to get what you signed up for. Either way - abysmal service

1
Date of experience: May 14, 2024
Aidan Foster
was well notified in advance and easy…

was well notified in advance and easy to receive the voucher.

5
Date of experience: Apr 16, 2024
Great service

Great service, Follow up emails

5
Date of experience: Feb 27, 2024
Best deal ever in UK

5
Date of experience: Feb 27, 2024

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Business Details

  • We are Broadband Genie - the UK’s most trusted independent, unbiased broadband experts and comparison site. We launched in 2004 and our tools have saved hundreds of thousands of people time, money and stress, whether upgrading their broadband connection, or choosing broadband for the first time. We push the UK’s broadband providers to bring you the best possible broadband deals, speed and quality and we make your options clear. We are broadband geniuses. We are Broadband Genie. See more

  • email feedback@broadbandgenie.co.uk.
  • call 01223297862
  • language https://www.broadbandgenie.co.uk

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