Review Time
Well I say, a ghastly experience with the vending machine I used! All I wanted was a cocoa beveridge and instead I was robbed! The cheek of it! The scandal! Fortunately, however, the excellence of the customer support I must say, must, be noted. What can I say? Quick replies, no messing around, a solution to my plight promptly provided. Though, I ponder on whether I would use the vending machine in question ever again, as it was a frightening experience, the customer service is one to dream about and dream I shall. My heart goes out to you Rob, my one and only light in this bleak world. Four stars outta fiiiiive, all for the support. Thank you.
Well I say, a ghastly experience with the vending machine I used! All I wanted was a cocoa beveridge and instead I was robbed! The cheek of it! The scandal! Fortunately, however, the excellence of the customer support I must say, must, be noted. What can I say? Quick replies, no messing around, a solution to my plight promptly provided. Though, I ponder on whether I would use the vending machine in question ever again, as it was a frightening experience, the customer service is one to dream about and dream I shall. My heart goes out to you Rob, my one and only light in this bleak world. Four stars outta fiiiiive, all for the support. Thank you.
I tried to order a coffee from a machine in my university library but there was an issue so I didn’t get my drink. I noticed later though that I’d still been charged. I contacted them thinking nothing would happen, but I spoke to Rob who sorted it all out for me and I get the refund. Was nice to talk to a genuine person for once, customer service can feel so artificial and penny pinching sometimes.
I am very disappointed with company I placed an order last Sunday and the items are still waiting to be sorted , not even posted or send out for delivery this very poor service. Also no email was send from this company, they are holding my money and no goods to show for the moneyThis is so disheartening
We have 2 coffee machines through Brodericks, coffee very much enjoyed by all our staff ! We needed some guidance on how to clean our machines and Lynsey arranged for Andi to come to site free of charge to give us a tutorial. Very pleased with the service - the staff are lovely and the coffee selection is great.
Help desk was very polite and responded quickly to the issue,Provided great support and patiently assisted me with my problem concerning a vending machine that dispenses coffee .The issue has now been resolved with no problems in communication and the coffee is apart of my day to day life once again!
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Broderick’s are the very best vending company in the world supplying and operating vending machines. Where the customers always comes first, from time to time a machine will malfunction but believe me when I say .
"NO ONE LOSES MONEY IN A BRODERICK'S VENDING MACHINE ",
you will be refunded and contacted, pending transactions will disappear as our machines are run by AI technologies and a team that care.
livechat helpdesk@brodericks.co.uk Linkedin and Facebook and now trust pilot are monitored seven days a week I'm John Broderick the Managing Director ring me 07966140280
VENDING MACHINES , COFFEECARTS , BEAN2CUP, TRADITIONAL & TABLE TOP , FOOD MACHINES CHILLED & FROZEN FOOD MACHINES , SNACKS, BOTTLES, PHONE ACCESSORY , MICROMARKETS , PANTRY SERVICES VENDING SUPPLIES, INGREDIENTS.See more
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