brodericks.co.uk

4.5
4.5 Based on 24 reviews

Broderick’s are the very best vending company in the world supplying and operating vending machines. Where the customers always comes first, from time to time a machine will malfunction but believe me when I say . "NO ONE LOSES MONEY IN A BRODERICK'S VE...

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Average Rating

4.5

/
5

24 Reviews

5 Star
79%
4 Star
13%
3 Star
0%
2 Star
0%
1 Star
8%

All Reviews

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Review Time

Zachary Barratt
Well I say, a ghastly experience with the vending machine I used! All I wanted was a cocoa beveridge

Well I say, a ghastly experience with the vending machine I used! All I wanted was a cocoa beveridge and instead I was robbed! The cheek of it! The scandal! Fortunately, however, the excellence of the customer support I must say, must, be noted. What can I say? Quick replies, no messing around, a solution to my plight promptly provided. Though, I ponder on whether I would use the vending machine in question ever again, as it was a frightening experience, the customer service is one to dream about and dream I shall. My heart goes out to you Rob, my one and only light in this bleak world. Four stars outta fiiiiive, all for the support. Thank you.

4
Date of experience: Feb 11, 2026
Zachary Barratt
Best support ive ever seen by god.

Well I say, a ghastly experience with the vending machine I used! All I wanted was a cocoa beveridge and instead I was robbed! The cheek of it! The scandal! Fortunately, however, the excellence of the customer support I must say, must, be noted. What can I say? Quick replies, no messing around, a solution to my plight promptly provided. Though, I ponder on whether I would use the vending machine in question ever again, as it was a frightening experience, the customer service is one to dream about and dream I shall. My heart goes out to you Rob, my one and only light in this bleak world. Four stars outta fiiiiive, all for the support. Thank you.

4
Date of experience: Feb 11, 2026
Terence Allen
Refunded quickly and easily

I tried to order a coffee from a machine in my university library but there was an issue so I didn’t get my drink. I noticed later though that I’d still been charged. I contacted them thinking nothing would happen, but I spoke to Rob who sorted it all out for me and I get the refund. Was nice to talk to a genuine person for once, customer service can feel so artificial and penny pinching sometimes.

4
Date of experience: Feb 08, 2026
Ope Olonisakin
I am very disappointed with company I…

I am very disappointed with company I placed an order last Sunday and the items are still waiting to be sorted , not even posted or send out for delivery this very poor service. Also no email was send from this company, they are holding my money and no goods to show for the moneyThis is so disheartening

1
Date of experience: Jan 25, 2026
Tracey
Fab customer service

We have 2 coffee machines through Brodericks, coffee very much enjoyed by all our staff ! We needed some guidance on how to clean our machines and Lynsey arranged for Andi to come to site free of charge to give us a tutorial. Very pleased with the service - the staff are lovely and the coffee selection is great.

5
Date of experience: Jan 09, 2026
NIKKI
Excellent customer service

Excellent customer service. Quick and efficient service.

5
Date of experience: Jan 09, 2026
Samantha Van Vuuren
Great customer support

Help desk was very polite and responded quickly to the issue,Provided great support and patiently assisted me with my problem concerning a vending machine that dispenses coffee .The issue has now been resolved with no problems in communication and the coffee is apart of my day to day life once again!

5
Date of experience: Jan 09, 2026
Silvana Renwick
Very professional

Very professional, friendly, efficient service / Natalie, Abi and others. We needed next day delivery on some items, and this was achieved, which was much appreciated. Keep up the good work. Thank you.

5
Date of experience: Jan 08, 2026
Ajoy Gilbert
Got refund from Rob when the machine…

Got refund from Rob when the machine did shenanigans. 10/10 Rob.

5
Date of experience: Dec 24, 2025
Emma Hamillkeays
Had a slight misshapen with a cup…

Had a slight misshapen with a cup getting stuck in the machine, contacted Brodericks, they replied within minutes and refunded both payments due to the inconvenience would highly recommend the company

5
Date of experience: Dec 19, 2025

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Business Details

  • Broderick’s are the very best vending company in the world supplying and operating vending machines. Where the customers always comes first, from time to time a machine will malfunction but believe me when I say .

    "NO ONE LOSES MONEY IN A BRODERICK'S VENDING MACHINE ",

    you will be refunded and contacted, pending transactions will disappear as our machines are run by AI technologies and a team that care.

    livechat helpdesk@brodericks.co.uk Linkedin and Facebook and now trust pilot are monitored seven days a week I'm John Broderick the Managing Director ring me 07966140280

    VENDING MACHINES , COFFEECARTS , BEAN2CUP, TRADITIONAL & TABLE TOP , FOOD MACHINES CHILLED & FROZEN FOOD MACHINES , SNACKS, BOTTLES, PHONE ACCESSORY , MICROMARKETS , PANTRY SERVICES VENDING SUPPLIES, INGREDIENTS.See more

  • email John@brodericks.co.uk
  • call 08009956000
  • language https://brodericks.co.uk

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