Review Time
Fantastic service, brilliant selection of part that I have found hard to source from other places. Always my first call for Hard Drives and other equipment, customer support from Dave Smith and the technical team is top notch - they really know their products inside and out.
Fantastic service, brilliant selection of part that I have found hard to source from other places. Always my first call for Hard Drives and other equipment, customer support from Dave Smith and the technical team is top notch - they really know their products inside and out.
Awful company - avoid. Bought something from them a couple of years ago (which was a bad experience as it didn't work and they wouldn't refund the outbound postage). But this bad review is because and I can't get them to delete me from their email lists. They keep contacting me and I keep telling them to remove me from their database. Next time I'll report them to the ICO.
I purchased a refurbished Lexmark printer from them. From the day we received it, it wouldn't connect to either our PC or the shared network. I contacted the company and they only "offered" advice how to connect it. It never worked. They never offered to replace it and the "warranty" has expired so they are unwilling to do anything except give me a $100 credit towaqrd another purchase. I will never buy from them again..
Good prices for otherwise obsolete parts.Quick delivery, and while the first part was incorrect, it was rapidly replaced without waiting for the first to return (unusual these days). Second part was perfect and working very well.Customer service / account manager was a pleasure to deal with.
When something goes wrong you get to find out how the customer service works. We received the drive promptly but it was the wrong one, a photo was sent across, Dave confirmed that a mistake had been made and a replacement was sent out straight away.
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